I received the chimes in the mail from a friend a few weeks after my sister's death. Words cannot describe my reaction when I opened the box and saw the engraved plate in memory of my sister. When I picked the chimes up and heard the sound, it brought tears to my eyes. I cannot think of a better way to remember my sister. The chimes are beautifully made, the memory plate expertly engraved, and the sound is truly beautiful -- it is apparent that a musician is responsible for the sound. The chimes are on my porch and brings me comfort as if the wind carries her spirit to the chimes. A testament to the quality -- I just ordered a set for my mother, sister, daughter, as well as my 15 year old niece who will have this permanent memory of her mother for her home in the future.