Great Product, Great Company
(Minocqua, WI) - December 11, 2014
I recently ordered this item for a Christmas gift. When I removed the piece of slate from the packaging a small piece of packing tape had gotten stuck on the front. When I tried to remove it, a small piece of paint came off of the front of the plaque. I then called Personalization Mall and explained my situation. The customer service representative was very kind and without hesitation informed me that a new one would be delivered to me via express delivery free of charge. Very satisfied with the product and service of this company. I plan to tell friends and family about this website and order future products myself.