terrible quality I don't understand all the good ratings! I ordered this for my wife's Christmas present, as she just lost her father. The writing looks nothing like the example. If you're more than a foot away, you can't see it. I complained and was told the item was made correctly and would look the same if they replaced it. They only offered a store credit and would not give a refund. I cancelled my payment through the credit card. Terrible product and terrible company.