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Love the personalization By Shopper (Germantown, TN) - April 22, 2014 Great picture frame.
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Broken glass When I received this very cute frame the glass was broken. I was so disappointed. It should of been shipped much better. Personalization Mall told me that I should take a picture of the frame, but unfortunely I already gave the gift . I had to get another piece of glass. I ordered a sign in wood for a gift and it was very nice, so I will order again, but hope that they wrap it better for shipping.
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Unique and Personal Gift By Shopper (Newark, CA) - January 23, 2012 I received two of these frames as gifts for my sons. I absolutely loved them and so did they! I have family members with not so common names so I decided to order them as gifts to them. I was please with the frames once again but there was one thing I would suggest. When the letters are both long such as a p and an l, the lettering for the top part of the frame ("A is for Ashley") goes all the way to the edge on both the outside of the frame and towards the middle of the frame. I didn't look as nice that way, almost like it was a mistake or something. If they had half stars I would have given it 4 1/2 stars for that reason. Other than that, it is a special gift to give to others.
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Picture Frame By Shopper (HAZARD, KY) - December 24, 2011 This picture frame is great! Loved it.
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Looks great By Shopper (Germantown, TN) - November 21, 2011 Got this for my little girl, as a special gift. She really liked it.
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Just what I was looking for I ve searched for personalized frames for photos of my 9 grandchildren for quite some time unable to find something suitable. These were perfect for the space I have. Only downside is that lettering varies in shades of black. Otherwise, product is of good quality
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Great for Non-standard names By Shopper (Bolton, MA) - June 20, 2011 This is a great present for non-standard names -- which is the case for 98% of our family. Turnaround is quick and quality is high. We have purchased this multiple times as presents for family members.
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Very nice! By Shopper (Harker Heights, TX) - January 9, 2011 These frames are really nice. Especially if you have a name that's spelled differently!
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Satisfied customer My friend's daughter loved the frame. It's a unique gift for anyone.
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Cute frames as expected. Cute frames, as expected. Nice quality. Sent as a gift; well received. Satisfied with my purchase.
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Personalized Frame I love these frames because they are SO UNIQUE! Both my Granddaughters have unique names, so in order to get a personalized frame (or anything else, for that matter) I have to order it! My only complaint is that the finish of the first one I ordered, on the ingraving, was darker and there was more contrast between the names and the frame itself. The second frame was ordered 4 years later and that length of time I guess played a part in the difference of color, but I really expected that the product would be consistently the same. Other than that, I think these are GREAT! Just wish they matched better.
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Initial Frame Great present to give to anyone. Everyone I have given it to has loved it. Highly recommend it. It's a very unique and very personal frame to keep or to give to someone. People love when they know you took the time to choose something special just for them.
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Wooden name frame It's exactly like one I bought at a craft fair a few years ago for myself, except mine was 5x7. Wish this could have been the same size but otherwise perfect.
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No glass for frame The frame itself is awesome. I've bought one for each grandchild, over the years. However,this one didn't have any glass. I tried to do the chat thing but they just quit chatting with me.
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No longer glass in the frame I've ordered many of these over the years and although they're pricey, they've been very nice. The frames I ordered in early 2023 still came with glass. The frames I just purchased at the end of 2023 just had a thin piece of plastic instead of glass. I would expect glass for a frame at this price point. The frames are lovely, don't get me wrong. But I don't think the thin plastic sheet will stand the test of time like glass.
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Personalized Wood picture frames By Shopper (Springfield, MO) - December 20, 2019 I love the frames and they are of good quality. However, I ordered 3 frames, 1 for each grandchild. On 1 frame the wood used was a darker wood and the engraving came out brighter and clearer. On the other two frames, the wood was lighter so the engraving did not turn out well on them. I complained about it but they said it was just the difference in the color of the wood and would not remake the lighter two. Not happy about this but what can I do. I suggested that if somebody orders more than 1 frame at a time, the manufacturer should ensure the same type of wood for that order. There really is a big difference and I wanted all the frames the same. :(
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The recent change in frame is disappointing! By Shopper (Beloit, WI) - May 19, 2019 I have purchased these frames for years and have loved them. They have made changes to how dark the name is on the frame, and it is harder to distinguish the name on the wooden frame. It is not nearly as clear as the photo indicates!
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1 out of 2 not bad By Shopper (Richardson, TX) - March 8, 2016 I ordered 2 frames. One was perfect. The other is perfect on the front but the back of it does not fit. I had to try to force the clips in the wood or the back would not stay on.
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Spotty Quality A couple years ago, we received one of these frames at the birth of our first child. We loved it and got many compliments on it. When I got pregnant with Baby #2, I knew I'd want a matching frame for him. Unfortunately, it did not turn out as well. The letters are barely blackened in and don't stand out at all. When I contacted customer service, I was told that they couldn't guarantee consistency and they blamed it on the quality of wood. I am unimpressed with 1) the quality of the second frame and 2) the quality of the response from customer service. Maybe they should look for a better quality wood? I'll probably use a marker to color it in or something. Just very disappointing. Lesson learned - don't order wood products from this company.
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"D" is for David By Shopper (Wayne, NJ) - January 16, 2012 I ordered 3 personalized frames altogether. I was happy with 2 of them but the one for "David" didn't really have the darkness in the letters like the others. But the quality of the frame itself is quite good.
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Look over the details By Shopper (Saint Louis, MO) - April 16, 2011 Check your preview image carefully. The J in the name was cut off on the bottom and when I complained they said that sometimes the font does that and it showed that way on the image I approved. Quick delivery and response to my complaint but I expected better quality control from a company that specializes in personalized gifts.
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Not Happy By Shopper (Mt. Airy, MD) - January 20, 2018 1) The color of the letters is almost the same as the wood. Stained light and very little contrast. 2) Don't like the way the names are on the vertical frames. Instead of up and down they spell it sideways across the frame and it looks terrible. 3) First letter of name is not always shown in a capital letter
I ordered these same frames years past for my grandkids and now all the sudden they are different and cheaper!
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Dissatisfied By Shopper (Woodhaven, MI) - April 4, 2016 Product lettering was too light Not as shown in picture for preview . Company was not willing to send out a replacement. I will reconsider any future orders .
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Disappointed By Shopper (Brookline, MA) - December 12, 2014 I previously ordered two other of the same frame for other children's names over the last 6 years, but this will the last one I order. This third frame was not as nice as the first two frames, the name is not as sharp in the wood as the others, not like the picture shown here. When I called to find out why and what I could do about it I was told that there was nothing that could be done about it, that is was a different type of wood used that cause the difference. Disappointing...
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Wooden personalized frame. A gift By Shopper (Glendale, AZ) - December 26, 2012 The lettering is great. Quality of frame and wood not what I was looking for. I had bought one 3 years ago from a different company and was trying to duplicate it. When I saw this frame and measured it seemed like a perfect match. Not the case as I stated because of quality of frame.. However since it is personalized can't do anything about it. I wouldn't order this product from this site again and wasn't happy to give it to the individual. :(.
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Cheap looking By Shopper (Livingston, TX) - March 13, 2018 Frame is fragile and cheaply made
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Gave as a gift By Shopper (Honolulu, HI) - March 5, 2018 we have sent this frame several times before and we always receive thank you's for such a thoughtful gift they will be able to utilize for years.
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