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Great picture quality but too many unseparated pieces The picture quality was great and I liked the tin the puzzle came in, but I was slightly disappointed at how many of the pieces were still stuck together. While trying to separate them, I ended up ripping some of the cardboard backing off and/or bending the pieces. Also, there was not a lot of variation in the shapes of the pieces themselves unlike in a regular puzzle, so putting the puzzle together was a bit of a challenge.
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COOL GIFT! THIS WAS A VERY COOL GIFT, GOOD QUALITY, AS USUAL, FROM PERSONALIZATION.COM. THANK YOU
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personalized puzzle This is a thoughtful idea for a gift and unexpected (that makes it even more meaningful). The tin and puzzle are of good quality with lvely colors just as picture. I want another puzzle.
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Excelent gift for mothers I bought this for my mom's B-Day, I used a picture of the whole family and she just loved it! She almost cried. My mom loves to put puzzles together so this was a very nice and sentimental gift for her. The quality of the picture I used was the highest and yet it doesn't look completly neat on the puzzle as I expected. That's something that they should work on.
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Personalized 252 Pc Photo Puzzle - Vertical So cute for game nights. Timely shipping. However, the box with the puzzle pieces was damaged as it was packaged with other purchases. Will not present as gift as planned. Just bringing as game addition at family gathering. I would order again, just not with other items if giving as a gift.
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Puzzle I ordered the 252 piece puzzle and they sent me 25 pieces. I Currently trying to get them to send me the correct amount and what I paid for.
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Nice Idea but Disappointed with quality I love this idea for a gift but it seems the quality of the product has changed. I purchased a few of these puzzles years ago and the images were crisp and it came in a nice tin canister. This year I purchased 3 puzzles and the quality was horrible. I ensured that my photo specs were compliant with the requirements (in fact the site doesn’t let you proceed without meeting the guidelines) and still the puzzle was a blurry mess that came in a flimsy paper box
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Nice This is a great gift idea. The only drawback is the box it comes in. It should have a hardshell to protect the image the of the puzzle. The box it comes with is as thin as a gift box for a shirt. Such a great product with poor execution.
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Christmas Gift for Boyfriend By Shopper (Upper Chichester, PA) - December 15, 2021 While the box looks like the completed puzzle will be a decent quality image, the actual puzzle box was damaged and bent up. It sucks I have to present this gift looking as if it was tossed around and roughly handled before shipping it to me.
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Personalized puzzle Good quality but packaging poor
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Flimsy By Shopper (Amherst, NH) - December 21, 2019 I know you are not a puzzle making company but I feel the quality of these pieces will not last - i feel the layers of each piece will separate and the puzzle will probably be made once and then never again.
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An okay item By Shopper (Saint Peters, MO) - December 9, 2019 I was disappointed in the puzzle. The cardboard box is very flimsy and is caved in on the top part of the box that shows the faces. This is to be a Christmas gift but I'm a little ashamed to gift it. It is okay but it appears to be a cheaper item. In the future I will be sure to get the puzzle with the tin container.
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Personalized puzzle I personally really liked the puzzle that I had personalized for my father for Father’s Day. Only one thing I had a issue with was the box it self that came with the puzzle. It seemed to be made cheap, my father open it and it tore on the size of it. If the box with thicker and made with better quality, this wouldn’t of happened. As far the picture it self that came on the box of puzzle, it came out great.
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Nice but..... By Shopper (Chesterfield, VA) - April 24, 2018 Wish there was a gloss finish option. Matte is very dull.
But great puzzle. Would order again.
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Overall good but dark By Shopper (Pittsfield, MA) - January 2, 2018 This was the only company that would ship fast enough for Christmas. Paid $20 for that shipping. Overall quality of the puzzle is good BUT the picture is VERY dark which is very disappointing.
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Make sure your picture is very bright I have never bought something from here that I didn't love but the puzzle didn't meet my expectations. The picture on the box looked how I expected but the puzzle itself was very very dark. From close up you couldn't tell the different between peoples faces. I may order a puzzle again with a brighter picture to see if I'm happier with the results. I wouldn't recommend buying this if your original picture isn't very bright.
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Bought this for my boss The tin box turned out very nice...maybe even nicer than the actual puzzle itself. My only grief is that there is some sort of adhesive left on the edge of the tin box. I'm weary about using a solvent to remove the sticky gum since it may ruin the picture or finish.
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Piece missing By Shopper (Tipp City, OH) - January 24, 2015 I have purchased the personalized photo puzzles several times in the past. This December I ordered two puzzles (same photo) for my granddaughters. Understand, both granddaughters live in different states than my husband and I. The day after Christmas, my 6 year old FL granddaughter put her puzzle together but she had a piece missing ... she was sad about this. My 4 year old CT granddaughter also put her puzzle together and she had an extra piece ... she was confused by this. When they Skyped that evening they confirmed that our CT little one had the missing piece from our FL in her photo can. When my husband flew in to visit CT grandchildren he picked up the piece and brought it to FL granddaughter. The problem was resolved but it never should have happened. Suppose that piece was mixed up with someone's puzzle she did not know? In short, I was very disappointed with our last order.
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Quality of the image is good but.. By Shopper (Hollywood, FL) - October 12, 2014 I would rate 5 starts but a few pieces came defective, like the photo paper was coming off so it doesn't look as good as it should when you put all the puzzle pieces together.
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Low manufacture quality The edges of some pieces are curvy.
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Fair Jigsaw By Shopper (Boulder, CO) - March 14, 2013 The jigsaw came in a very beautiful tin box with the picture clearly printed on the tin lid. The box is very large for the jigsaw and hence can be also used to store other things if needed. The few things I didnt like about this jigsaw are: 1- The cardboard paper was not strong enough. 2- The picture is not strongly fixed on the cardboard and with few touches a lot of The edges are coming out. I don't think this jigsaw would last for long. 3- The lid of the tin box is not holding well. 4- A lot of the pieces came attached together.
PM is known for its high quality products and I always shop here but for the price I paid for this jigsaw I was expecting a better quality product.
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Very cute but... By Shopper (South Ozone Park, NY) - February 15, 2012 This was a very nice puzzle that I got for my son for Valentine's day...it's cute because it's a keepsake but the pieces were too small for such am elaborate picture...
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Pieces not cut completely through By Shopper (Raleigh, NC) - October 10, 2011 The tin is nice and the materials used for the puzzle are nice, however the pieces were not all cut through completely and tore when we tried to separate them. We had to use a straight blade to cut them. If you give this as a gift, be sure to check the pieces beforehand.
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A little disappointed By Shopper (Denver, CO) - May 18, 2011 I want so badly to give this product 5 stars - it's so fun! The photo quality was good; the gift tin is really nice; it shipped quickly (5 days from order to delivery); ordering was easy, etc.
However, when we started to put the puzzle together, many of the pieces were not cut clear through. I've experienced this with other puzzles, but those pieces always come apart easily. These puzzle pieces did not. We ended up leaving many of them together after we tore a piece trying to separate it. It was really discouraging, especially because it seems like Personalization Mall just didn't take the time to ensure it was a good product.
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Adorable gift for Grandma! By Shopper (Twin Peaks, CA) - May 13, 2011 This is a great gift idea for a Grandma who enjoys puzzles. I gave it to her for Mother's Day with a picture of my daughter on it. It was adorable! We haven't put the puzzle together yet. The tin turned out fairly nice but I was dissapointed that the top of the picture was slightly cut off and thats not how it looked on the preview. Also, the gloss coating wasn't applied perfectly, there were some flaws. But Grandma loved it anyway!
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Expensive By Shopper (Salem, CT) - May 1, 2011 This site has a tendency of changing the cost of their products often. Unfortunately, I bought this product when it was at a considerably high price. I wish I had known this before I spent $15 more than I needed to.
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Blurry When I purchased this item it showed my picture was clear as day! When it arrived and opened it, it is very blurry.
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Puzzle was cheaply made and damaged By Shopper (Ashland City, TN) - December 16, 2021 WE ordered two of these puzzles as gifts and both came in damaged boxes. It looked as though they had been smashed into the box and the pieces were all bent.
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Preview didn’t match The preview of my photo looked bright and beautiful but the actual puzzle came so dark that you can’t see the faces.
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Puzzle warped By Shopper (Mahwah, NJ) - September 3, 2013 The quality of the picture is fantastic.. but the puzzle itself is not thick enough and is warped when it is put together. The tin that holds it is perfect.
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great concept not good quality By Shopper (Santa Fe, NM) - July 10, 2013 the result was great as far as the concept and the print on the container and the print on the puzzle. HOWEVER, the quality of the product over all is not good at all in that the picture that they glued to the cardboard and then cut into pieces separates from the cardboard backing so that the item can only be safely put together once
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Make sure your photo rates "best" This puzzle is a great idea, but you have to be very very careful about the photo you select. The one I uploaded looked fine when it was cropped on screen and was still in the "better" category. When I received it the puzzle was blurry and grainy. Personalization Mall's quality department reviewed it and said that it was the picture, not their service that made it look bad, and offered no further assistance.
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It’s a joke - blurry - don’t buy I ordered this personal photo puzzle as a gift. Uploaded the picture in the max pixels.looked great on the pc screen, all clear, colorful.I receive the order & I’m shocked.It’s a joke. The puzzle is blurry. The pictures are unrecognizable, not clear at all. it goes right to the trash bin. I contact customer service for a refund or a refund voucher to redo the order and they are super rude and I am waiting for a full refund now! Ordered the puzzle at CVS & it’s beautiful. I want my money back
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Poor Picture Quality I have ordered numerous items from Personalization Mall and I have loved every item until now. I always use pictures taken from my iPhone and they turn out fantastic, even the large canvases. This 25 piece puzzle however, is blurry and embarrassing to give as a gift. Even the puzzle with multiple pictures on it turned out blurry and the colors are washed out and faded.
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Darker than the photo, some pieces were bent this is my third puzzle and this one really disappointed me, not only it came out darker than the picture (which some of their products do) but some of the pieces were bent. They have to do a better job at making sure the color of the photo is how the puzzle comes out and not two shades darker.
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Very Poor Quality I was very disappointed with the poor printing quality on the puzzle. The print was very grainy and way too light. I would rather throw it away than give it as the gift I had planned.
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poor quality I was looking forward to this puzzle so much as a gift for my mom. I was pleased with the printing of the photo on the tin and on the puzzle, but the puzzle quality itself was very poor. the cardboard is really thin and the picture was peeling of the puzzle before we even put it together.
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Poor quality By Shopper (Irvine, CA) - February 25, 2013 poor quality.
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can't do this product has yet to be received.
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pieces are very tiny By Shopper (Dallas, GA) - December 5, 2011 I ordered 3 puzzles, 2 for 2 grandmothers and 1 for a great grandmother - yes, that's $90 plus shipping. Although the copy says 252 pcs and states the measurement, it doesn't state the dimension of the pieces. I called customer service and told them they should at least put something in the picture like a quarter or a cup of coffee so the buyer can really see the relation in size before buying. Of course, she offered no help because of their no return policy. i think that is why I am upset because the csr basically said, 'aww that's too bad goodbye'. I am stuck with this $90 set of puzzles I can do nothing with. The pieces are far too small for elderly hands. I guess I should have mapped out the size and cut out my own 252 pieces to confirm the size before spending so much money on this. The only thing good out of it is the tin. It is about 5 times the size it needs to be to hold all of the tiny little pieces. At least they can use the tin to store things in; although, pretty expensive for just a storage box. I will be hesitant to buy anything from here again without calling and getting all of the unpublished details. terribly disappointed.
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