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Disappointed The black mat was very nice, the welcome mat was thin and did not look very durable. The printing was nice but when they shipped it, they rolled the mats up together and the black mat rubbed on the printed mat making greenish colored marks all over it. Not sure if I still want to give this as a gift.
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Not as expected By Shopper (North Haledon, NJ) - April 11, 2015 The personalization is beautiful, but the door mat is very thin and will be dirty very quickly because of the material. Nice look, but not practical for use.
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Disappointed By Shopper (Henderson, KY) - November 26, 2014 This rug is literally less than a 1/4" thick. It does have a rubber type bottom but the top side is like a thin felt. The color isn't biege as shown but more of a peach. I bought this as a housewarming gift but too embarrassed to give it cuz it looks so cheap. I expected a little better quality for my $20 and $10 shipping.
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Disappointed. By Shopper (Dallas, GA) - January 27, 2014 I never write bad reviews but I will have to say I was very disappointed in this one. It didn't look as nice as I thought:( And I cant return it! Just seems like I spend a lot of money and it went down the drain. Very sad!
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Light weight I purchased this as an outdoor mat for a new home. The description "made using a commercial grade polyester surface fabric" led me to believe it was heavy duty. "Great for indoor or outdoor use" seemed to support this assumption. While the personalization was great and exactly as expected, the weight and quality of the material was disappointing. I fear that any wind at all will blow it down the street. I will not put it outside as a result. Not quite sure how I will be able to use it at this point.
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Ms Decorative only doormat. Very thin. Personalized items are not returnable.
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Cute, but not heavy duty Love the doormat, but I wish it was a little more sturdy.
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Quality was poor By Shopper (Bellingham, MA) - December 10, 2012 I was so disappointed in the quality of this doormat. I would never withstand the outdoor eliments, never mind the soil from everyone's shoes.
This was going to be a Christmas gift for my son and daughter-in-law but I am too embarrassed to give it to them.
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Could be better quality By Shopper (Sheboygan, WI) - December 5, 2012 I purchased this as a housewarming gift for some friends, but was dissappointed in the thin material and poor quality of the doormat...but I did like the price. I was just expecting to get better quality for my money. I will still give the gift to my friends, but hope they don't think I'm cheap.
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Doormat By Shopper (Canada) - November 29, 2012 Was a little disappointed with the quality of the mat.....very very thin. I ordered several at once, possibly should have only ordered a few to see the product.
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Housewarming Present By Shopper (Albany, NY) - December 6, 2011 I purchased this item for a newly wed couple's housewarming present. Online, this item looks very nice, and a great addition to any new home. I purchased the item, knowing it was an extremely light color, but unaware that the mat itself is only canvas with rubber backing. Overall, the printing and personalization came out nicely, but I wish that the rug was more durable and higher quality.
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Little less quality than expected By Shopper (Laguna Hills, CA) - July 25, 2011 Looks nice, but is pretty flimsy. Using as entry mat outside, so was hoping for a little bit more studier mat. Personalization was excellent though.
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Thin and Flimsy I was hoping to use this at my front door, but the doormat would not be effective in that use. It is thin and has no texture. I may have to save for a time of year when people won't have to wipe their feet prior to entering our home. The writing is nice and looks like the picture.
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Gets Dirty Fast I was very happy with my purchase until I used it. It looked great, but the mat is very light and thin, and within one day was worn with traffic. Next time I will purchase a darker mat.
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Disappointed To begin with, I felt the personalization portion of the order form was misleading. When asked for "family name" I assumed it would just insert the name into the line as shown on the sample: "The ____ Family". When ordered, it just had the name and not the other words. I also felt the mat was cheap looking and awfully thin for the price. My plan was to give this as a Christmas gift. Now I will have to put something else with it to make it a nicer gift. I would not order one of these again.
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disappointed I was really excited to give this to friends as a housewarming gift but after receiving it, find myself a bit embarrassed. The quality of the product really seems lacking. It is made of a very thin material that does not look like it will last long at all. In fact, just unrolling it from the box it was shipped in I noticed creases in it where it was rolled. I have laid it flat for several days and it really hasn't improved. I really do like the personalization and think this would be a great gift if it were made of better materials.
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Very thin and cheap looking The doormat was nice but VERY THIN AND CHEAP LOOKING. I bought it for a gift and was a bit disappointed.
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disappointed I thought it would be alot heavier than it was and it looks cheaply made. Will not buy any other mats. Very disappointed because I love your merchandise.
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Door Mat I expected a heavier backing for this mat, it's kind of thin. Not one you would use for a door mat, more for decoration.
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Distorted script The letter "R" was distorted on the family name. Beware if you have an r in your name!
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Dissatisfied The matt was in great condition. However, the personalization was flawed. There are no return labels for the product. I don't know what to do. This was a wedding gift and I cannot give it with the imperfection. The name has a break in the R in their name. Please help.
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Snyder rug My last name has a (R) in it .. The letter doesn't match up to the the letter before it.., Turned out squiggly .. I looked at spelling and didn't look at there script error ... There is no other script on this particular rug !! Be aware no replacement .. Christmas present disaster !!! The rug is great if you don't have a R in your last name ...
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bad I have not received the items. they were never delivered. I hope the replacement will get delivered to my door in time for Christmas gifts
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Not what I expected By Shopper (Avon, OH) - December 5, 2014 The lettering was lovely but the mat itself was poor quality, very thin and does not stay in place. For the price, I do not recommend this product.
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Disappointing Disappointed!! the font style causes gaps in the lettering I used "The Plourdes Family" and when arrived it looks more like "TheP lourdes Family" and according to personalizationmall management its because of the font style used and they wont replace, so that is $50+ wasted
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unhappy By Shopper (Bentonville, AR) - December 28, 2013 This is suppose to be a door mat not a bathroom rug. Too small.
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poor very thin. trip on it all the time - doesn't hold moisture. company will not take back
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Too light color really shows dirt Color is too light. It has gotten very dirty in just a few days.
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Does not look like picture at all By Shopper (Lower Burrell, PA) - April 19, 2012 I loved the look of this rug online. However, when I got it I was very displeased. It should not describe the rug as neutral. It definitely has a green tone to it. It is quite slippery as well. For the price, I wish I would have spent more somewhere else and got one that I really liked.
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Unhappy By Shopper (Newton, KS) - December 30, 2011 Was not pleased. The name of the family was not centered.
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Not really a doormat, just a decoration Flat smooth surface doesn't allow you to really clean your shoes off and so this doormat is really just a decoration to show off someone's personalized name. It's very light color makes it instantly dirty and I'm extremely sorry I wasted money on it.
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quality By Shopper (Miamisburg, OH) - June 17, 2011 Very bad quality!!! If you want to use outside do not purchase. So light it would blow away.
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