|
Good Purchase...A few things to consider though By Shopper (Martinsburg, WV) - March 18, 2013 This was my second Easter basket purchased from Personalizationmall.com Two years ago I bought a blue one for my oldest son. I now have a second son and wanted them to have the same baskets. I ordered the lime green liner with emerald embroidery this time around. Love the colors! Very vibrant and springy! The basket itself was large and deep enough to hold lots of items. The weight of the basket is very light so if you are looking for a heavy duty basket this may not be the one for you. I knew this ahead of time because I already have one. The only other negative thing about the basket was several wooden pieces of the basket were splitting/breaking away. This doesn't really bother me but for the price I would have wanted better quality. I just wanted my boys to have uniform baskets this year...if that wasn't a factor I probably would not have ordered another.
|
Basket not up to par This is the second of these I've ordered in two years. The monogramming is well done and pretty on both, but both had the same problem--the baskets' handles leaned very obviously to one side, making them awkward for little ones to carry and odd looking. When I emailed regarding this problem with the first basket two years ago, it was replaced with a near-perfect basket. When I emailed again about the same issue a week ago, this is the response I received:
"Thank you for sending the image to me as requested. This has been reviewed by our Quality Assurance Team and they have determined the item was manufactured correctly. We are sorry that you are unsatisfied with the item, but a replacement would be manufactured the same way."
Several days ago, I responded with a picture of the two-year-old basket, showing that the baskets can be manufactured better. So far, no response.
I like this item, but I will not be ordering any more of these because I am not happy with the basket or the response to my problem with it.
|
Damaged basket replaced By Shopper (Fairfield, CT) - April 13, 2012 The basket I received was damaged in transit. One whole side of the box was crushed and part of the basket was crushed. After I sent a photo of the damage, the basket was replaced. This one arrived undamaged but the new liner they sent wouldn't tie on one side because the strings were too short. Luckily, the original liner was perfect.
|
Nice basket, not happy with liner By Shopper (Florissant, MO) - April 13, 2012 This is a nice basket and well constructed, it looks as if it will last for years. The size is perfect, not too big, not too small. My daughter's favorite color is blue and the title says "baby blue" so that is what I ordered. They shouldn't call it "baby blue" because it's no where close. I even thought it was a deeper blue than what was pictured on the website. The liner also fits a little funny, if you pull it down to expose the name fully, it pulls away from the basket, if you place the liner where it's supposed to fit, the top of the name disappears, frustrating! I think I may have a new liner made for it.
|
Basket not very sturdy One of the reasons I purchased this basket was because I read a review that they were very sturdy so I was disappointed to find that although they are nice and large there is no reenforcement in the handle/basket attachment. I don't think they will last a long time like I was hoping. I figure they will be used once a year and easter eggs are not that heavy (although we like to give special gifts in our kids' easter baskets). The liner and embroidery are wonderful! My children had fun picking out the color along with the color of the thread. I can always transfer the liner to a different basket eventually. I did, however, expect a much better quality basket. This one is not worth the hefty price tag.
|
Large but not super sturdy By Shopper (Cincinnati, OH) - March 27, 2012 The embroidery is great. The basket is much larger than many of them out there. My only disapponent is that the basket doesn't seem quite as study as it should for a kids basket. I have 3 boys, and I'll be surprised if one of them doesn't break by Easter. I'm trying not to let them play with the baskets much, but doesn't that defeat the purpose?!
|
Just okay I have placed numerous orders with personalizationmall.com and have always been thoroughly satisfied. However, I was disappointed because the basket was flimsy as if it came from a dollar store. I did love the liner on the basket. For the price I paid, I would have expected a better quality basket.
|
Easter Basket We ordered this basket for our 3rd child. We have previously purchased baskets from Pottery Barn. Honestly, the basket from Personalization Mall is not the same quality as those ordered from Pottery Barn. Understand, the basket is nice- but it seems very flimsy. We will not send it back as too much of a headache to deal with returns- it will serve it's purpose.
|
Easter Basket The basket itself was great! The only issue I had was that the embroidery on the purple and white checkered basket is not very easy to read. When I mocked it up, when ordering, you could see the name much better/clearer than it actually came out. I would love to have the liner done in a dark purple instead so you could see it better. My other 2 baskets were great!
|
Cheap basket - wouldn't buy again By Shopper (Elk Grove, CA) - April 22, 2019 I purchased this basket because last minute personalization was available. The fabric is fine and the personalization nice, but the basket itself is terrible. It arrived with part of the base broken (not anywhere in the bag it was in). I would not recommend this item unless you're in a pinch like I was.
|
Easter Baskets I ordered the purple checked as in the catalog picture. The monogram really doesn't show up when done in white thread. Picture shows more bold lettering. I would use a different color. Also, the basket were not a true white. They looked like they needed painted.
|
Stinky Looks good but it has a very strong glue smell
|
Very disappointed I liked the liner of the basket however the basket itself is made cheap. I feel if my daughter would throw it on the ground it would just fall apart. I also hated the handle doesn’t stay up on its own. I would love to return it but of course I can’t. Very disappointed with this company. I won’t be buying again
|
Missing contents It didn't say it came with the bunny, but every picture showed it with a bunny in it and like an idiot I assumed it would come with it. 42$ is way too much for a simple basket with a small towel with a name sewed onto it. Definitely feel like I got ripped off.
|
Miss the original style By Shopper (Rockport, MA) - February 2, 2018 I bought two of these baskets previously, one for each of my sons. They are beautiful, well made, classic, baskets. This year, I returned to buy a matching one for their little sister and I am sooooo disappointed! I wish you kept the original style basket with the stationary, non-collapsing handle. And, what is up with the "script" fonts?! Neither of them is just a simple, true cursive. I'm sure the basket is still well made, but I wish you had kept the original style.
|
Cheap basket By Shopper (Tallahassee, FL) - April 24, 2017 While I was happy with the turnaround time, I feel the quality of this item is cheap.
|
Low quality I ordered 2 of the old model, one for each child's first easter, and they were awesome. This newer model is crap! It comes smelling so badly of chemicals that I didn't even want to use it to put candy in. It is much cheaper quality, and the handle design is cheap and ugly looking. I wish I had of ordered from somewhere else. Not sure why they changed the design, it was great before. They should have left well enough alone!
|
Decent These baskets had an AWFUL smell when they arrived. I put them right outside to air out, and they're still out there. The smell better go away, especially since these are for my children! I got the navy check and the pink check. I really wish the pink was more of a pastel color than a bright pink, but they are nice. The fact that the handle drops for easy storage is great, but it is a real bummer that it doesn't stay up. I purchased one a couple years ago from here that was much better.
|
Disappointed in changes to previous model By Shopper (Cleveland, TX) - March 20, 2016 I just had my fourth baby and came to order his Easter basket to match the other three and was highly disappointed with the change to the previous model. The drop down handle although I guess better for storage looks ridiculous next to the other three. I thought this company would maintain the previous model so I could continue to order and have them all match but they did not and it's disappointing
|
Disappointed The handle on this basket does NOT stay up by itself as it does in the picture. I am so disappointed about my baby's first Easter basket. I understood that it had a drop down handle" and I thought that was neat... But if the handle didn't stay up by itself the. They shouldn't have made it look like it does in the picture.
|
Handle change By Shopper (Milton, VT) - February 18, 2016 We bought one of these last year for my daughter and it was the perfect Easter basket. This year I bought one for our newborn and I saw the handle was different but thought I would give it a try well I'm not a fan at how the handle doesn't stand up at all we are going to try and wrap something around the sides to make it stand up by itself without the standing handle it just doesn't seem like a good Easter basket. I would return it if this site would allow returns.
|
Discolored Basket By Shopper (Rancho Palos Verdes, CA) - March 18, 2013 I loved the Easter Basket when I saw it on-line; however, when I got it the bottom is very discolored. It is brown as opposed to the rest of the basket and when I called customer service, they said it was the way it was manufactured and won't replace it. For $50, I would think it would be a high quality basket, but found that it wasn't the case. The engraving on the cover did look nice though and am at least happy with that.
|
Quality not as expected I ordered two of these baskets for my sons and was not happy with the quality. One actually came bent already. Personalization Mall was kind enough to send a new one free of charge, but for the amount of money I spent on the baskets, I would have preferred to return them and order elsewhere.
|
Quality not as expected I ordered two of these baskets for my sons and was not happy with the quality. One actually came bent already. Personalization Mall was kind enough to send a new one free of charge, but for the amount of money I spent on the baskets, I would have preferred to return them and order elsewhere.
|
poor quality By Shopper (Madeira, OH) - April 12, 2012 The baskets are very poor quality. I ordered 2, one for my son & one for my daughter. I had to send one basket back b/c the wicker on the handle was broken. The company was great in shipping out a new basket and not giving me any problems, but then I found the other wicker on the basket was broken as well. I'm very displeased with the quality of this purchase and am not sure calling the company & having them ship out another new basket would be beneficial b/c quality is quality.
|
Not Happy By Shopper (Houston, TX) - April 29, 2011 I was really looking forward to recieving this basket as it is intended to be my sons Easter basket that will be used every year. When the basket arrived I was sadly disappointed. The handle is very obviously crooked, and pieces on the bottom of the basket keep falling off. (Which are EXREMELY DANGEROUS)for a 1 year old. After paying over $50.00 for this basket I am pretty upset. By next year the only good thing about this basket will probably be the liner that I will end up putting in another basket, so all in all I paid $50.00 for a piece of fabric with my childs name on it. I dont think I will ever purchase anything for this website again.
|
Poor Quality Product We were excited by the reviews and photo of the product for our children to have matching Easter baskets, but were disappointed with what we received. They sent us two different baskets, one small wicker tightly woven, the other larger wicker loosely woven with many cracked pieces that does not sit flat. The embroidering on the liner is nice, but the liner itself is of poor quality - the hem has twisted material in it. We contacted Customer Service and they even sent us a second set of baskets, both were the loosely woven baskets with many broken pieces. We would not recommend this item - you can find nicer baskets at a craft store!
|
font much smaller than picture shows By Shopper (Le Roy, NY) - March 18, 2022 The font of my childs name is MUCH Smaller than the others that I've ordered. This is my 4th Easter Basket purchased and this one is the only one that has noticeably smaller font. I'm not happy with my purchase...
|
Efficient but not loving it By Shopper (Stamford, CT) - March 29, 2021 The order came very quickly which was nice but the basket itself was a much cheaper material then it was made to look online and wish it was a stronger wicker material.
|
monogramming I am very unhappy with the color of the thread. It is not fushia. It is burgundy. Very disappointed!
|
Funny smell and misleading picture Our baskets just arrived and smell horrible - like spray paint, almost. We had to stick them in the garage to try to air out but I am not even sure that will work. Also, I know the description says the basket handles don't stay down on their own but it is very, very misleading to have them standing up on their own in the picture.
|
Zero stars I’m writing a review for this product but also to the horrible customer service. I ordered pink checkered and received what looks like a red checkered. If you want pink do not shop here. When I called and emailed to get a refund of course I was denied my refund. I was told that I had approved the preview picture. Yes I did, but it didn’t come this way. It came in red, and if this is what you call pink then I don’t want it. I will not shop here anymore. I’ve been a loyal customer for two years.
|
Liner color not as expected I ordered the pink check liner and it is red and not pink. I am also not able to make an exchange for a true pink liner. The basket also seems to be a bit cheaply made.
|
Very disappointed... By Shopper (Fallston, MD) - March 14, 2017 I ordered the teal check liner with navy blue font. The preview picture looked fine/readable on my computer screen, however the teal blue liner I received is A LOT darker than what's advertised so the navy font does not "pop" or show up very well at all. It's actually quite hard to read my son's name. I'm very disappointed, I've ordered from personalizationmall.com for many years and have never had an issue.
|
Production Issues By Shopper (Crestview, FL) - March 25, 2016 I ordered 2 baskets for Easter. They are cute, but 1 arrived with the correct cloth, but the wrong name in the wrong thread color. I contacted the company & received the replacement basket today. It has the correct name & thread color, but on the wrong cloth. There's no way to fix this before Sunday (Easter). I am very disappointed in the lack of quality control of this order.
|
Poor quality By Shopper (Kinston, NC) - March 15, 2016 I threw the basket away. It looked so cheap!
|
Wasn't what I was hoping for I recently purchased this Easter basket for $25 with my sons name on it. When I received it I was a little disappointed. The quality of the basket is dollar store quality, the only thing good about it is that it has his name. I will probably toss it after this year. This is my son's first Easter so I was hoping to have it for a while. Had I been able to physically see this product before I purchased, I definitely would not have bought it. Personalization Mall will not allow me to return it .
|
Adorable But Small By Shopper (Dix Hills, NY) - April 2, 2015 The basket is just beautiful but much smaller than it appeared in the picture. Not much room to put in ALL my Easter treats for my grandchildren.
|
Basket weak By Shopper (University Place, WA) - March 17, 2015 Very cute baskets that my girls love. However, the baskets are very poor quality and not what I was hoping for when I thought I was finally ordering them a basket that was personalized and that they would be able to use year after year. The handles feel like they will fall off and although my girls want to play with them I am afraid if they do they won't last until Easter must less several years.
|
Handle not straight By Shopper (Columbia, SC) - April 2, 2012 I ordered two baskets one purple for my niece and one blue for my nephew. I read that some of the complaints were that the handles were crooked. My purple baskets handle was very very very crooked. Because it arrived just a week before Easter I decided not to return it fearing a replacement would not arrive in time. I've very disappointed with this.
|