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Love the idea! By Shopper (Los Angeles, CA) - August 27, 2012 I really love the design of the mug. I purchased two so far. I was thinking of giving them as holiday gifts, but I'm not all that pleased with the quality of the mug itself. The writing is georgous however.
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Birthday Gift By Shopper (Lehi, UT) - August 1, 2012 I purchased this mug as a birthday gift for my sister. She loved having a mug with her name on it! Since we have lots of siblings, she likes that this mug is obviously hers and no one else can mistake it for their own use. She did say that she would've liked the pink to be a little less bright, but other than that she thinks it's wonderful.
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Great gift for friends! By Shopper (Farmington Hills, MI) - June 22, 2012 I recently ordered these for my roommates. It's a cute and special way to show your appreciation. I just wished they had brighter colors and more varieties. It was hard to find what I wanted because there weren't many shades of one color. But overall, I love the mugs!
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Something For Eveyone.....or Two! This item can REALLY be personalized because you can select any number of color combinations to match the decor of where it will be used. The various fonts are great too. I wish it were available in a larger size as well, for those who enjoy bigger cups of coffee.
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Nice Momentos By Shopper (Merrillville, IN) - May 4, 2012 I ordered these as Mothers Day gifts. I am very pleased with the design and quality of graphics. Would order again.
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Stencil or paint a little off. By Shopper (Garner, NC) - November 18, 2023 Ordered 5 different cup designs in the order. This was the only one that had an issue. The paint job was not the best. Part of the writing is at the rim of the cup where your lip is and the gray paint is at the bottom rim where it should just be the white because of the overspray of paint. I have ordered this same cup previously and it came out perfect.
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bit small By Shopper (west end, NC) - October 1, 2023 It's smaller than expected, however the design came out great, it also came box which is a +
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Nice mug, print off a bit By Shopper (Moore , SC) - December 22, 2021 I bought this for my daughter for Christmas. It is nice but I do wish the design was centered a bit better top to bottom. The names were blurred at the top edge but they were on there. I am gifting it anyway because she will still like it and there isn’t time to have it redone. I know Christmas is a busy time and my other item was perfect.
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Disappointed with color mismatch By Shopper (Middletown, MD) - July 22, 2021 Let me start by saying I love these mugs. I was given one myself and have given many since with several different color combinations, and have always been very happy with the finished product. So I am very surprised to be disappointed now. I ordered green with yellow accent for a latte mug and coaster. The personalization previews showed these colors and the mug and coaster colors matched. As you can see, however, what I received was a true green/yellow combination on the coaster, but a green/orangish combination on the mug. The gift occasion is this weekend so it's too late to do anything about it, but be cautious if you're ordering different products and expecting them to match.
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Looks Good, Won't Last Personalization Mall has some great products, but their use of cheap ink is going to lead to their undoing. I have mugs that I have owned for more than 10 years that still look new. The ones that I have from Personalization Mall tend to fade after 2 or 3 years. A product with longevity will get better ratings.
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Nice Very pleased with even though I choose the wrong green. They are still beautiful
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Color a little off I have purchased 7 of these mugs to date and each one arrives looking just as I thought it would. Oddly, this one, that I purchased for my son in the SC Gamecocks colors (black and burgundy) looks more like black and purple to me. I'm sure he will still love it because his name is on it. The picture of the finished product looked much lighter than what arrived.
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PRODUCT VERY GOOD EVERYONE I HAVE GIVEN A MUG TO LOVED IT SO MUCH. LOVE THEIR FIRST AND LAST NAMES ON IT. VERY GOOD QUALITY. LINDA SCHNEIDER
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Nice product The mug I bought is very nice but shipping and customer support is not there to help you. I asked if they could help me before Christmas and said they couldn’t as item already shipped which it didn’t ship for 3 days after they told me. Made me sad I didn’t feel valued.
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Mug The green Could have been more Christmasy it’s too dark
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Not sure what happened By Shopper (Houston , TX) - November 17, 2018 I reordered this mug because I broke my original coffee mug I had made almost 2 years ago. It’s way smaller then my original one.
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Quality of Coffee Mugs Has Changed By Shopper (Oklahoma City, OK) - March 14, 2018 I have been ordering these mugs for years. When I received my last order (March 2018), one of the cups had a broken handle. I called customer service and they replaced the cup at no charge to me and the process was as simple as emailing a photo of the damaged product. Thank you for making it easy. I did notice that the quality of the mugs had changed from the quality of the mugs previously ordered (December 2017). The handles on the most recent order were thinner and the weight was lighter. I looked at the bottom of the mugs and found out the most recent order was Made in China and the previous orders were Made in Taiwan. I may not order more of this product due to the change in the quality.
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Good product The cup and the monogrammed blanket were true to the picture, the quality of the blanket was good. The cup looked ok. I have no complaints about the product but do think it is a little overpriced
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Custom Mug I purchased this as a gift for a friend. I love that the inside of the mug is navy blue which makes it more attractive. I will say I wish the printing on the mug was more bold or had some type of gloss appearance as it is very dull looking. The preview picture made it seem as though the writing would be darker and it was not.
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Suited My Purposes I bought these for gifts at an event. They were well received more for the personalization than for the mug. The personalization looked good; the mug is fine for the price, but nothing special, as expected.
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Not as great as I hoped I had enthusiastically ordered these mugs for my students, but I was a bit disappointed to see them when they arrived. I thought they looked duller, and less stylish than the ones shown in the photographs on the website. No more personalization for me I guess!
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Cute cup - good office gift I ordered these for my co-workers. The order arrived quickly (terrific) and accurately (even better). However, the colors were a little different in person than online. Maybe this is to be expected, but the pink specifically wasn't as I expected it to be. Perhaps this is just a personal preference? Either way, I'd recommend ordering this item.
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Cursive "r" is not good quality I ordered 2 of these coffee cups for my son's teachers. They were nice quality and the personalization looked good for the most part. However, one of the teacher's name contains an "r". The cursive "r" looks very sloppy. I did not notice in the product preview, but it is very noticeable looking at the real product. When I went back to look at the preview I can see it now that I know what to look for.
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Coffee mug By Shopper (Livonia , MI) - December 24, 2023 The colors are muted and not very bright. Overall disappointed in quality of the colors on the mug.
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Personalized Coffee Mug By Shopper (Onalaska , TX) - December 19, 2021 Extremly small. The personalized writing is nice but they used a child sized mug would not order again. Took ling time to get it.
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Color is not as ordered Super cute idea, however I ordered printing in the two blue colors offered, the darker is actually black.
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Misleading They make you think you are getting 2 cups by the picture but you only get one. Dissappointed
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Disappointed By Shopper (Colonial Heights, VA) - December 28, 2017 I ordered gifts from your site about 5 years ago. I was happy with the quality. This year what I received was no where near the same quality. I am very disappointed.
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Package I was very unhappy when I received my package.I ordered 2 mugs as a special gift with rush delivery. However, when I received the package one was broken. It seems like it wasn't properly pack for delivery. They did send me another one however I wasn't able to give the gifts the day I wanted to. Customer service did help me with the issue.
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Dissatisfied I was happy with all the mugs except the one shown. The name Ray was printed on top of not just overlapping and they said that is just the way it would be. The other mugs were printed perfectly. quality control said they would not redo.
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Color pink not as shown in catalogue The pink color is more neon pink - not as represented online. I called upon receipt to ask if it could be redone in either a deeper pink or another color and was told I would have to repay for another order. It was not the help I had expected.
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Web Page Misleading By Shopper (Highland, IN) - December 9, 2015 I thought I was ordering a 15 oz coffee mug and I was actually ordering an 11 oz mug. Watch where you click because there are no refunds!
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personalized mug Not so great - i usually love my purchases this is ok colors are not bright n just average mug nothing exciting or great!
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Colors not vivid and avoid the letter "r" Very disappointing personalization: the colors (red and blue) were not vivid and bold. The script font uses a funny "twist" with the letter "r" which is not clear on the draft image unless you enlarge it considerably.
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Broken handle By Shopper (Rialto, CA) - January 6, 2024 Cup was nice but handle was cracked where it connects.
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Broken It was broken when received.
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Do not order the green color If you are ordering a mug with green on it for a guy, I guess it would be okay. Their color green is a drab olive green, not very pretty. I spoke with a customer service person and expressed my disappointment with the color but they didn't care. I ended up throwing the mug away and ordering a new one. Could not give it as a Christmas gift, yucky color. Ordered the Blue and Pink, so much prettier.
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Disapointed This mug is tiny! Not even useful as a coffee mug. I was going to give as a gift for my sister with her kid's names on it but I'm so embarrassed with how small it is that I'll have to try using it as a pencil holder or think of something else to use it with because I can't return. If you are planning to use this as a coffee mug I would not recommend the 11oz cup. Otherwise, the colors and the display of the names around the cup were great.
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Save your money This is horrible quality! I found this at the 99cent store !
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slow Still haven't received it. Should have ordered it a month ago and might have received it by now!
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