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excellent quality! I purchased & customzed this mug for a friend. It was nice to be able to preview what I made to get an idea of what it looked like. I was blown away at the quality of the mug once I got it. The pictures were vibrant and it just had a quality apperance overall. I was also impressed on how quickly I received it. I ordered it on a Thursday and it arrived on Monday!
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Daddy loved his gift! My husband loves this mug. It almost made him cry when I gave it to him for Father's Day. The pictures turned out great, the 11oz. size of the cup is perfect and it seems to wash safely in the dishwasher. We've washed it several times in the dishwasher and there has been absolutely no fading. The glossy protective cover on the mug seems to do its job. He uses this mug close to every morning (if it's clean).
My only complaint would be that the top picture they advertise this mug with is thinner than an actual picture you wouild most likely use. The thinner picture allows the pictures below it to be flush to it. When you use your picture, which most likely would not be as thin, it makes a small gap. Even though it would look nicer without the gap, I got over this and am still very happy with how it turned out....gap and all. :)
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Favorite Faces Photo Mug for Father's Day Great mug, great style and size. It took me a little time to figure out the process to pick the pictures and crop them through the website, but it all worked out. Two of the pictures turned a little yellow tinted otherwise I would give it 5 stars - they were natural light photos with no flash.
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Mother's Day Gift By Shopper (Foley, AL) - May 14, 2013 This is an amazing mother,s day gift. she will love it and may even bring tears to her eyes, well did mine anyway.
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Great the mug is great and the amount of pics with the words you can put around them, the only thing is that you don't have the option of moving the pictures around the places that you want, so if you don't like how they fit on the mug then you have to start all over again after you know how the setup goes.
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Coffee mug The pictures were wonderful. Came in with the handle broken. Not their fault, probably happened during shipping. Everything I’ve gotten from here is worth it, great quality.
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Wouldn't buy again Was a little disappointed with the clarity of the images. Me being a photographer I know the images are clear and crisp and they aren't so much on the mug.
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Photo Print Quality Has Decreased I have purchased many ceramic photo items from Personalization Mall over the last 3 years. I was always impressed by the quality of the products and especially the application of my photos to the customization products. However, my last two product purchases have had poor quality photo prints. We received 10+ blurry, ill-defined photo ornaments at the holidays - I showed Customer Service the difference in quality from an order with a single ornament and they replaced all the defective ones. My last purchase, two photo mugs, had the same issues. You can't even tell what the small picture is of; the photos are very blurry and all qualified as the ideal resolution for the product. The product did not represent the preview in regards to photo printing. Too late to get them replaced for Mother's Day. I hope the ceramic photo printing improves because PM is my go-to site for grandparent gifts. Otherwise, it's a quality mug and the grandmothers loved them.
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coffee cup By Shopper (Washington, MO) - December 3, 2013 The pictures faded towards the bottom of the cup, but overall it was a good purchase
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Great Buy i bought this cup for mothers day, and she loved it. although im not sure if it is dishwasher safe, and the rim of the cup didnt come out as clean as i hoped it would.all in all though, it was a perfect gift
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Looks Unfinished! This is my first disappointing product I've purchased from this site! On this particular mug, when the pictures come to an end, there's a large chunk of white where the black handle is. It looks completely unfinished & it should be black so it would blend! The display picture doesn't show you that.
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terrible quality By Shopper (McDonough, GA) - May 4, 2016 all of the pictures on the mugs came blurry. I ordered a replacement and the same thing..nothing was done by the company to fix the quality. I cropped every picture like I was asked and the site said my picture would come out "best". It did not for sure
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Not as good as pass items By Shopper (Wetumpka, AL) - July 11, 2015 I wasn't pleased with the mug, it has an overall dingy look and the photos didn't look as crisp and sharp as the originals uploaded. Then to stop the wrap at the mug handle makes it look awkward.
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Company is not honest I ordered products and asked the company if stuff was going to be on sale. They said it already was. Not more than 10 hours later all my stuff was on sale plus free shipping. Sales lady I talked to did not tell me that stuff would be on sale a day later. I paid slot for shipping also. This company does not tell you honestly when their prices are reduced. They did not try and work with me either. This is what makes costumes not come back when the sales lady lied to you. will not order again!!!!!
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