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Navigator Compass I was disappointed by the compass- looks like plastic instead of wood. Price was not cheap!
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Good looking, Not functional The product arrived timley and intact, the inscription was correct and looked great. However, the needle did. It function as it should to be a working compass.
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Not what I expected The description says wood case with gloss finish. The picture looks like gloss finished mahogany. The one I got looks like a black plastic case. It looks a lot cheaper than the one in the ad. If I had time before I give it as a gift I would return it and order something else. I'm stuck with a cheaper looking gift than I want to give.
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Cute but not as expected Compass was larger than I expected. It is lite weight and kind of cheap, needle is loose. Comes in a nice box and the engraved gold plate is very well made.
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Poor Quality I was very disappointed in the quality based on the price. I would not recommend.
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Compass By Shopper (Medway, OH) - April 28, 2023 I was a little disappointed this time. There were white scratches all on the left side of it when you open it. There's no way this wasn't seen when the inscription was put in it. Too late to get a new one.
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Backwards Compass The engraving is great, however, when the compass was assembled it is backwards in terms of direction.
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Buyer Beware The item arrived in perfect condition, but the overall quality is not what I expected; the "mahogany" looks and feels like plastic. The item is lightweight and the engraved plate is cheap-looking. I'm embarrassed to present this as a gift, but the company will not accept a return, even though the engraving was a stock, rather than personalized message. Not worth the price. Buyer beware.
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Wrong Color The product i received was nice. Other than the fact that I ordered it in mahogany and received it in black, I am impressed with the product.
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Very disappointed By Shopper (Canada) - December 11, 2020 I thought this would be an attractive personal gift. The inscription is crooked and makes the item look very cheap. I paid over $100.00 Canadian and I don't think I will ever order anything like this on line again.
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Not what I was hoping for... The product says “quality constructed in wood with a dark mahogany finish” but mine has arrived and it is black plastic. I still like the look but the main sell for me was the clean looking wood so I am quite disappointed in paying for plastic. I have attached a photo of it so you can see for yourself. I assure you, in person it does not look like their picture and just looks and feels like waxed plastic.
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Engraved Navigator Compass Needle I bought this item for a co-worker who is retiring. I like the overall look of the item. However, the compass needle part of it is leaning to the side and I'm not sure if it is working properly. I call with my concerns that it was broken and was told to take a photo and they would look at it a send me another. But none of the photos I took really show what my concern with the leaning needle. So I guess I am stuck with item as is. Not sure I will used this company again.
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Quality By Shopper (Silver Creek, NY) - February 15, 2019 Beautiful looking but once you pick it up it doesn't feel like real wood and feels very cheap. more worried he wont like it just based on quality
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Old or aging inventory By Shopper (Louisville, KY) - February 9, 2023 I usually am extremely satisfied with Personalization Mall, however, this order wasn't up to standard. One of the compass' engraved plate was placed at an angle so the engraving crooked above the compass. The other compass' hinges appeared green with mold or mildew as if the stock is stored in a damp place. I was exited about receiving my order a day earlier than expected but was truly disappointed by the compass products.
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Disappointed Don’t bother ordering this unless you want to be embarrassed. The quality is poor, cheap and shoddy. The actual compass was not even attached or fastened to the case. Additionally when ordering I wasn’t guaranteed Christmas delivery so another added expense for expedited delivery. Tho I see today that’s not the case. The product bears no resemblance to the picture. I don’t think it could pass as a paperweight as it is that light. Shame on me and buyer beware!
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Disappointed By Shopper (Palm Coast, FL) - May 17, 2021 Very disappointed in the quality. It totally feels and looks like plastic, polished wood is extremely misleading.
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Very cheap looking. Not worth $! This keepsake / compass was a nice idea but when it arrived it was very cheap looking. I will not purchase this item again.
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Cheap By Shopper (North Las Vegas, NV) - December 7, 2020 It looks so fabulous in the pictures but it is made of cheap plastic, the compass needle is unsteady, I was very dissatisfied, not worth what I paid! And to think this was an 18th birthday present. I won’t purchase from this company again.
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Disappointed. I've bought the compass gift in time for my best friend's graduation. I've received 2 days ago. Today I've decided to open and see it. The needle is loose, looks like it's going to come out. Overall, it looks cheap (and it wasn't it!!!). The compass box smaller than the picture they show. For $70 I was expecting something better. I'm sending it back. I'm going out now and buy my friend something decent.
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Highly disappointed! By Shopper (Quakertown, PA) - May 18, 2019 I purchased this compass as a 20th anniversary gift for my husband, personally engraved.It arrived with the engraving terribly crooked. After contacting the company and emailing pictures of the item, I was told they'd be sending a replacement at no charge. However, a few hours later, I was notified that the item was out of stock so they'd be refunding my money. That certainly doesn't help now that my anniversary has passed and I'm now stuck with a defective item. I do not recommend this company.
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Not Elegant/Looks Cheap I guess I should have looked a little closer at the typeset. The white...I just don't know why they did that? It doesn't look engraved...it looks like someone put little plastic white stickers on it. If you look closely, you'll see little ridges where, perhaps, they had to set the plate within the compass. The compass shakes a lot. I believe, it eventually settles to the correct direction, but it shakes a bunch to get there. I was unimpressed. I would not buy this again. The only good thing was the case it came in. I am giving this to the captain of cruise ship. I'm a little embarrassed. I'd rather not, but it's too close to Christmas to do something about it.
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