Thank you for your great service. I received my order the day before Christmas. Perfect timing. This Engraved Memorial Frame is beautiful by itself; when I added a picture of Mom to it, it just spoke out. The wording on the frame with the picture, they were breathtaking, just perfect. Over time, I have ordered this Memorial Frame several times. I highly recommend this Memorial Engraved Frame. This frame holds a 4" x 6" photo. I ask the family if they have a favorite picture of the person that we are honoring. All of them have let me have a picture; I scan the picture to my computer where I can capture the deceased and copy to photo paper. My picture in this frame is just perfect. Again, Thank you from your beautiful engraving work.