(New Matamoras, OH) - December 29, 2013
I placed the order Dec. 6th and it was shipped Dec. 7th. I did the "slow" boat to save on shipping since I didn't need it until Christmas. It was expected to arrive on Dec. 16th, but didn't. I contacted customer service, and without question, a new knife with my personalization was shipped. In just two working days I got it. I did have to pay for the upgrade to shipping, but it was well worth it!!