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Darker than expected photo travel mug By Shopper (Brookfield, CT) - December 5, 2012 I received the mug with the photos on it like I placed them - so I was happy about that. I did think the photos came out much darker than I expected. I would not order this again -I would go with color photos. I aalso like the photos to be larger than what they are
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Lovt It Use it every day!
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I wasn't thrilled By Shopper (Ridgewood, NY) - June 15, 2015 I ordered this as a father's day gift for my husband from our two kids. Although the quality of the stainless steel seems good enough, and the cap seems fair, I was not impressed at all with the quality of the photos (five around the cup) that you can have printed on the item. The cup only allows for black and white photos and they are absolutely not clear and visible or as pronounced as what is shown in the advertisement. Dissapointed.
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It's ok The mug was alot smaller than I expected for 19.99 and the pictures came out ok. Next time i will get a bigger mug and have it done at walmart for 10.00 and not have to pay for shipping on top of the high price.
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Disappointed By Shopper (Jersey CIty, NJ) - December 21, 2011 I thought this was a great idea, but the photos are so faded that you have to look carefully to even realize there are photos on the mug. On the Preview pic at time of order the pics were much darker.
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Great picture printing but I got a defective mug I was so excited to receive this mug as I intend to give it as a Christmas gift. Sadly, though the pictures look great, the handle was slightly melted. I called and customer service has shipped me a new one. I hope this one is good. I must say the customer service is exceptional. I guess I just got a bad mug.
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Photo mug The concept is great, but the photos are smaller than anticipated and not as clear as depicted.
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Review While I thought the mug looks great, and the pictures turned out beautifully, I was extremely disappointed that your website was printed on the mug at all, but especially so close to the pictures. It makes it look very tacky, and no where in the product description does it say the mug will boldly display your website. My advice is to not put the website on the mug, or at least state in the product description it will be there so when I pay $30 for a product, I know the tackiness I'm paying for.
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I like it but ... The pictures on the mug came out great. However, the mug is a bit cheaply made, and I don't like how Personalization Mall advertises its website right on the mug (bellow the pictures).
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good printing, cap so so... I bought 3 mugs in total...the printing is pretty good but the mug itself (especially the cap) is not the best.
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Not as nice as I expected This is a nice gift but I find it hard to see the pictures...even though the quality was said to be ok. Grandma will like it still though!!!
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Almost perfect I have ordered this mug before and been thrilled with the quality and look. However, I just ordered a few more for Christmas gifts and was very disappointed to see that PM has started printing their website just below the photos on the mug! The first mug I purchased didn't have that! I find it a teeny bit tacky! It would be a much better idea for Personalization Mall to add their name or website to a more inconspicuous place or just leave it off altogether. So, had the mug looked exactly like the one I originally purchased (without the tackyness), this product would have received 5 stars.
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Beautiful pictures but not completely pleased I ordered two of these mugs with beautiful pictures of my children on them. I was pleased at how the pictures came out and also with the mug. However I was shocked to see the website personalizationmall.com imprinted below my pictures. This was not shown anywhere on the previews of the mug nor does the website explain that this will be added. Upon contacting the company I was told that all items have this insignia on them and that while it is not listed on the website or shown in the preview it should be obvious since these are the original items of personalizationmall that their insignia would appear on them. In my view if your not going to let people know that it is going to appear on their item then it should be in a inconspicuous spot (the bottom of the mug) not front and center. Also rather disgusted that it did not appear in the 5 previews that I went through while making the mug.
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A little misleading I recently ordered this mug for a Christmas gift. The pictures were a bit smaller then expected but they turned out nice. The problem I had was the picture of the mug on the website does not show the company's advertisement. Right under the my pictures is the www.personalizationmall.com advertisement and I do think it makes it look a bit tacky.
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Travel Mug Makes a cute gift, but the pictures are very light so it's not as easy to see as the advertised pictures show.
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A little disappointed I purchased this gift with some great pictures on it. However, the quality of the pictures were not as crisp as I would have liked. Don't think I would order it again.
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Hoped for more I thought the mug would be a little bit bigger and for some reason I was thinking the pictures were going to be "engraved". These were my own expectations and when the mug was small & the pictures weren't engraved I was a little disappointed. However, we got this as a gift & my mother seemed to love it & was using it the very next day. So I am pleased!
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Great Idea I really was excited to find these mugs as it is different than most "personalized" gifts. The reason for the 3 starts is the pictures are very, very light. I didn't use light photos so I feel that the pictures could have been printed on the mug darker....or maybe that is just how they are. Also the mug is pretty small. My husband was looking for a travel mug with our kids on it but this is way too small for him. So, great idea, needs some improvement!
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a bit dissapointing As a frequent customer to Personalization Mall I am very sad to say I am not happy with this travel mug. The pictures show up very dark on the cup and pretty small too. The first one I received was scratched up so much I had to call and complain and they sent me another one out the next day which I was pleased with the speedy service. This is one gift that I wouldn't recommend to others. The quality of the cup is ok but the images show up too dark. The pictures I used were not a dark contrast to begin with so I thought they would be perfect for this personalization but I wouldnt order another for anyone else on my list.
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Faded Look By Shopper (Raleigh, NC) - December 8, 2011 I expected the photos to have a darker look but they came out very much faded and streaky.
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Broken By Shopper (Shepherdsville, KY) - May 2, 2011 When I got this item the handle was broken and it wasn't what I was expecting. It is very small. Definitely not worth the money. I will be sending it back.
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Drips and tacky logo on it By Shopper (Greensburg, PA) - May 16, 2011 The rim on the cup is so thick that it drips. You have to hold your lips up to it until the liquid is back in the cup or it will drip on you. Plus the photos are small and dark. Lastly, the personalizationmall.com logo on it is tacky.
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Not Satisfied By Shopper (Columbia, MD) - May 31, 2011 I have gotten items from you before and the quality was great. The photos I sent for the mug on my end were clear but they showed up on the mug very dim and lacked clarity. The item I did before was a color shot and the personalized item was in color. On the mug I sent color shots and the mug generated black and white which was indicated at time of purchase. But I expected better quality in the transformation from color to b/w.
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don't waste your money! By Shopper (towson, MD) - June 18, 2011 O ordered this mug for Father's Day and was deeply disappointed. The mug is very light and flimsy and also, very small. The pictures were ok, but what I really disliked about this item was that they print "PersonalizationMall.com" right underneth your pictures! If there was room for text, I would have prefered, "Happy Father's Day". Not their logo! Your customized travel mug becomes a free advertisment for their company. This makes it look cheap and cheesy- like something you got for free. Nowhere on the description or on either photo angles is this shown. But trust me, you won't like it. I ordered 2 picture coffee mugs that had the logo on the bottom instead, which was much better. Please read the reviews! While this item is highly rated, many people complained of this issue. I only went back to read the negative reviews after I received my mug. Don't waste your money!
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no By Shopper (fresno, CA) - June 20, 2011 looks good
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Terrible Product This mug looks terrible in person and they print personalizationmall.com right under your pictures. Pictures are barely visible even if you upload pics of the best quality.
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couldn't see pictures By Shopper (Philadelphia, PA) - December 19, 2012 This mug was much smaller than I anticipated and the pictures were very small print on the mug. In the preview, they appeared much bigger. I have ordered many products from this company and this is my first disappointment.
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You can hardly see the pictures By Shopper (Canton, MI) - December 19, 2012 For the price I thought the pictures would be larger printed on the cup. Plus you can barely see the images with it being on stainless steel you really have to look hard to see them. Does not look like on there image of the cup.
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Very disappointed i was very disappointed with this product. You couldn't see the pictures at all!
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Too Dark By Shopper (Madison, AL) - May 11, 2014 The photos on the mug are too dark to see what they are. I am very disappointed in the product.
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Logo on cup....... By Shopper (Ladysmith, WI) - December 8, 2011 I love the cup but probably would not have opted to have the Personalization mall.com advertisement on the cup! I was a little disapointed with that. It is supposed to be a meaningful gift not an advertisement.
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Pictures The pictures appeared very dark. It was hard to see the pictures on the mug.
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Not happy at all I ordered these cups as a gift for fathers day. When I receieve them the first one I open the seal on the lid comes flying off. I look at the pictures and they do not look very good at all and then to top it off the www.personalizationmall.com logo is on the cup below the pictures. The tops on the cup do not seal so I am afraid if someone had there "Hot" coffee in them it would end up spilling on them. For the price of these cups it is definately not worth them. Also the cups seeemed pretty small. I definately do not recommend this product. When I contacted customer service with my complaints they basically said sorry... Signed, Unhappy Customer
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coffe mug with 5 pictures so dark or so light pictures, so sad in dark color, like for funeral. I was snot happy so much. Boyd Tyson, Alena McAllister
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Nice Mug, not so great pics The mug itself is a bit smaller that I thought, but nice and sturdy. However, I ordered it with color and pictures of very good quality and they are small, black and white, and somewhat difficult to see.
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Nice, but hard to see the photos I was a little bummed, wasnt quite what I was expecting. I think my mother in law will like in anyways!
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My Photo Mug On the stainless steel background, the pictures didn't show up as well as they would have if they had been colored pictures. I made sure the pictures were dark, but was still a little disapointed. The mugs themselves are made very sturdy, no leaking. Donna
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Too small an item By Shopper (Fresno, CA) - February 18, 2011 I thought that it was gonna be a bit bigger. It's too small, it's not big enough to hold a large amount of volume.
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Photo collage By Shopper (Alsip, IL) - June 23, 2011 The pictures are very dark, not sure if changing them to black & white on my computer was the problem. I don't like it.
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Photos hard to see The mug itself is smaller than average and the photos are nearly impossible to see. I would suggest using close-ups with high contrast. This made for a very poor father's day present : (
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