such great service By
Shopper (Potomac, MD) - June 21, 2016
So I ordered this for my boyfriend and when it came in, the 'p' in the word 'pick' was cut off. I was pleasantly surprised when I called the company and someone answered right away! There was no holding, no automated menus, no talking to a machine, it was all very easy! The lady was very sweet over the phone and they sent me a brand new one for free, I didn't pay a dime. I didn't even have to send the bad one back. Very good customer service and the product is also very good quality (and very cute!). My boyfriend and I love it <3