Keepsake Memory Box I ordered this item for my sister-in-law after the passing of my brother. It was purchased so she would have a place to keep all the cards she received and other momentos from his life and the services that celebrated his life. We placed one of her favorite pictures of him on the top of the box and she loved it! We had a slight issue with the first one we received, and they not only made good on it, but the replacement item arrived the very next day! We appreciate the excellent customer service of Personalization Mall and we will definitely use your company again.