Best customer service ever!
I had ordered 82 mousepads with a different name on each. Customer service said to list the names on a spreadsheet and submit with the order, which I did. Some of the names were doctors, such as Dr. Bob Smith. A customer service representative called me and said the first letter of the name is used as an initial in the middle of the mousepad, so in this case it would be D. She recommended the name be listed as Bob Smith MD to fix the matter, and she sent me a corrected image of what the finished mousepad would look like. They turned out great! I ordered these on a Friday and they were at my door on Monday, during the busy December season. I Could not be any happier with the service and the products at Pesonalization Mall.