Great Product & Beautiful Customization
(Rockford, MI) - September 19, 2017
The customization is exactly like it was previewed when I placed my order. The wood is a nice quality along with the photo pages. It's exactly as I expected, if not better. *** The album was damaged in shipping so I contacted customer service, sent photos & asked that a replacement be sent to me ASAP. They were prompt in their response and had absolutely no problem in accommodating this request. If one thing, I would recommend that they ship in more protective packaging (i.e. cardboard box vs. just bubble mailer) to avoid this issue in the first place. Overall, great ordering experience & awesome product though!