Given as a present to my sister-in-law, this personalized item was an immediate hit. She was thrilled to receive it saying: "It's so lovely, I love it!" She then sent me a photo of it with the title: "Isn't it awesome?" I replied, "Wow, it turned out better than I had hoped!" This is like the third item I've gotten from you guys. You've got a definite returning customer in me. Thanks again!