Customer Service By
Shopper 
(Jonesboro, AR) - January 20, 2025
I’m writing to praise the exceptional customer service my family and I experienced. On my wife’s 54th wedding anniversary, we noticed an engraving error on her gift. I emailed customer service at 4:02 PM, received prompt instructions by 4:06 PM, and confirmation of a replacement by 6:32 PM. By 2:01 PM the next day, the new product was manufactured and shipped. This truly sets a standard for customer service excellence!