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Beautiful piece! I was hesitant to order product because I wasn't sure what the quality would be but after receiving it I was very impressed with its quality.
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valentine By Shopper (Plymouth, MI) - February 9, 2014 Loved the heart and rose decoration. Quality of product is good. Liked the fact that I could see product before purchase with engraving, however, wished engraved letter where larger.
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Heart for my heart The product was done exactly how I wanted it. The time of delivery was fast and easy. The ease of creating my product was easy and loved how I could see the final product before I ordered it. I will use Personalization Mall again.
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The title is fine. What I don't like about the product is the writing is too small.
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Superb Quality, EXCEPT..... This is ABSOLUTELY BEAUTIFUL... the lettering is nice and legible the only issue is it came with a chip in it so that was disappointing but other than that it is great.
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Pretty Pretty but the words are very small hard to see
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Love Letter Personalized Keepsake By Shopper (Fayetteville, NC) - February 18, 2021 It was great, except for the fact that it didn't come with a stand.
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Small print I purchased the "create your own" version. The item has a high quality look, but the print font is very small and not easily read. They admittedly make the print larger during the creating portion.
They did offer to let me return them (I purchased 7) for a store credit, But the sentiment of the gift was worth more to me. So as a company, they did try to make it right.
I have bought many items form this company and always satisfied in the past.
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It's pretty Very pretty came in 2 days but it was smaller then expected and the lettering was very small.
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Product great / Service poor By Shopper (SUNMAN, IN) - February 23, 2019 The product was perfect. However, I ordered it Sunday and paid express delivery to have before Valentine's Day on Thursday. It didn't arrive and when I called they said it would come Friday. It didn't come Friday and they said it would for sure come Saturday. It didn't come Saturday and when I called they said they didn't know when it would arrive. It arrived the following Tuesday.
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Better Late than Never The first one I received had a chip on the edge of the heart. You did send another, but it was not in time for Valentines Day. Timing is everything. I think your Quality Control process should be better before it is shipped. This could have been caught and avoided. I am fairly certain this did not happen in the mail. Packaging looked to good.
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Heart By Shopper (Lyons, NY) - June 18, 2018 Main product was great but disappointment on the gift box. Paid extra for it and it was cheap and looks like a common box
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Transparency By Shopper (Dallas, TX) - November 30, 2017 The writing on this product is difficult to see unless it is up against a dark/black surface. It would be helpful to either make the glass darker or with a slight tent or the writing darker.
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Custom heart I like it but it was smaller than I would've liked.
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It's a heart It's a heart that you can see through. It has word. That's about it.
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My thoughts By Shopper (Wixom, MI) - January 23, 2017 I was under the impression that it would be bigger.
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Nice - but with issues By Shopper (Mount Vernon, WA) - February 16, 2016 I gave this to my wife for Valentine's Day. The product looks nice over all but the text is a bit too small and not as sharp as I'd like it. I don't wear reading glasses and have excellent vision, but due to the text not being sharp and a bit small, you really have to look closely in order to read what's written. My wife appreciates it, but it's not as well executed as I would have liked. It was more of "it's the thought that counts" type present." Too bad.
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Semi-Satisfied By Shopper (Lyndhurst, OH) - February 16, 2016 Recv'd the keepsake and was very surprised. The writing was perfect, the rose adds elegance and the actual quality is good however the size is VERY SMALL. I used 12 lines and you need a magnifying glass to read the words. I was very disappointed with the actual size, extremely small.
I recommend they limit the amount of lines to 6 and increase the letter size (make larger) so it's readable. Other than that, it's beautiful.
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Not surprised By Shopper (Rhinelander, WI) - December 15, 2015 ALthough the very poor reviews with shipping this item was delivered on time and with no cracks or chips. Overall I was mostly pleased but the glass wasn't as it appeared. The lettering is on the back side and is hard to read through the glass.
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It's smaller than I thought! The product came out very nice my only problem is the wording was really small. And the heart is smaller than I thought it would be!!!
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Photo frame By Shopper (Cinti, OH) - March 31, 2015 The product itself was really sentimental , ang a great going away gift . But I was REALLY disappointed in the size!!!!!! The wording was sooooo small u needed glasses just to read the wording .....
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Font too small By Shopper (INDEPENDENCE, MO) - February 21, 2015 I've ordered a number of engraved items and have always been extremely pleased, but I am disappointed with my last purchase of the engraved heart. The font is small and difficult to read. Upon previewing it before I submitted my order, the font didn't appear to be that small. I regret I didn't read the reviews as there were several other customers who voiced the same complaint. This is for a couple who celebrated their 50th Wedding Anniversary. I just hope they'll be able to read it without having to strain their eyes to do so. Otherwise I love the engraved heart but so wish the print could have been larger.
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Small text My wife absolutely loved it because it was made with my own words. My only disappointment was that the text was tiny and very hard to see. It didn't appear that way on the review when I designed it. Looks like there would have been room to make the font larger?
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Font to small The lettering on the body is to small I used all the space possible but the lettering is very tiny There are still plenty of blank space, Could have easily handled a larger font size and I wonder if the font size adjust for how wordy you are or not? Otherwise I am thrilled with the product
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A lot smaller than the picture Very small would not recommend this product. They need to show actual size
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Unhappy with final product The engraving on the heart is unable to clearly read unless it's held at a certain angle. Please replace this item with a better product. If it's the heart shape that is the problem, then I will choose another shape.
Thank you for your consideration.
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Disappointed Product was way to small for the price paid. Very disappointed
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Heart Much smaller than looks almost need to use magnify glass to see
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Not happy with this item! By Shopper (Stone Mountain, GA) - February 14, 2018 This product looks better in the advertisement than when I got it. My disappointment is with actually seeing the message printed. The letters are too light to appreciate how nice the heart can be. I put a piece of colored paper in back of the message and it shows wonderfully well but without it, it is difficult to read.
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Disappointed By Shopper (Smithfield , NC) - December 29, 2017 The workmanship was excellent. However there was an extre line from the quote on the product and the print was in necessarily small. To the point it can barley be read.
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Cheap The product is very cheap looking and the box it came in was awful
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Heart When I seen the heart online it looked beautiful and I was so excited for it to come in the mail. When it arrived I was super pumped, I opened the package and it's just a hunk of plastic. Needless to say this will be the first and last one I buy!!
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Clarity The words were difficult to read
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small print The product is smaller than I expected It is a nice piece the details are sharp and it is heavy it will last My issue is that when it tells you how many characters you can fit per line on the heart it does not tell you that if you use all of them then you will need a magnifying glass to read it. It was way too small to read the print Had I known I would have used less characters to make the reading easier. If you use less words and the words are bigger this will be perfect as you see it
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Small The piece itself is nice however when they show your message for review they fail to tell you that you will need a magnifying glass to read it. I would've wrote less so my dad could actually read what it said. Disappointed for sure
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Dissatified By Shopper (Elkton, MD) - December 6, 2015 Website deceiving
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good By Shopper (Brooklyn , NY) - July 25, 2015 beautiful gift. But on the photo it seams to b nice and clear. unfortunately the font was extremely small and unclear to read. my suggestion would b a bigger font w a black color ink.
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Preview pictures are very misleading By Shopper (raymond , WA) - January 30, 2015 I was thrilled to get this for my parents. My dad asked me to help him find something for my mom for valentines day. So we chose this and put a special msg on it. It looked great in the preview and you could read everything. Well I got the product and the made msg is so small we can not read it with out moving it all over just to get it in the perfect light or out of light. Its so small I have no idea how my parents will read it. I was very upset when I contacted customer service and they told me its just the normal size and they cant do anything about it. Well if this is your normal font size you need to send glasses with it please. I will not be shopping here again. The least they could of done was let me make a different one that was bigger words.
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Disappointed I love the idea of the product but was highly disappointed with how small the writing actually is. My daughter will need a magnifying glass to read it. For these reasons I gift the heart gift a 2 out of 5.
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Could be better It is a very nice idea. The heart is beautiful. However, I was disappointed. The lettering is so small my husband couldn't read the inscription without a magnifier in addition to his glasses. There is enough room for the lettering to be larger. It was too late to return it because it arrived just two days before Valentine's Day.
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