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Custom MugI purchased this as a gift for a friend. I love that the inside of the mug is navy blue which makes it more attractive. I will say I wish the printing on the mug was more bold or had some type of gloss appearance as it is very dull looking. The preview picture made it seem as though the writing would be darker and it was not.
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Suited My PurposesI bought these for gifts at an event. They were well received more for the personalization than for the mug. The personalization looked good; the mug is fine for the price, but nothing special, as expected.
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Not as great as I hopedI had enthusiastically ordered these mugs for my students, but I was a bit disappointed to see them when they arrived. I thought they looked duller, and less stylish than the ones shown in the photographs on the website. No more personalization for me I guess!
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Cute cup - good office gift I ordered these for my co-workers. The order arrived quickly (terrific) and accurately (even better). However, the colors were a little different in person than online. Maybe this is to be expected, but the pink specifically wasn't as I expected it to be. Perhaps this is just a personal preference? Either way, I'd recommend ordering this item.
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Cursive "r" is not good qualityI ordered 2 of these coffee cups for my son's teachers. They were nice quality and the personalization looked good for the most part. However, one of the teacher's name contains an "r". The cursive "r" looks very sloppy. I did not notice in the product preview, but it is very noticeable looking at the real product. When I went back to look at the preview I can see it now that I know what to look for.
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Coffee mugBy Shopper ![This customer has purchased this item prior to writing this review.](images/verifiedBuyer.gif) (Livonia , MI) - December 24, 2023 The colors are muted and not very bright. Overall disappointed in quality of the colors on the mug.
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Personalized Coffee MugBy Shopper ![This customer has purchased this item prior to writing this review.](images/verifiedBuyer.gif) (Onalaska , TX) - December 19, 2021 Extremly small. The personalized writing is nice but they used a child sized mug would not order again. Took ling time to get it.
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Color is not as orderedSuper cute idea, however I ordered printing in the two blue colors offered, the darker is actually black.
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MisleadingThey make you think you are getting 2 cups by the picture but you only get one. Dissappointed
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DisappointedBy Shopper ![This customer has purchased this item prior to writing this review.](images/verifiedBuyer.gif) (Colonial Heights, VA) - December 28, 2017 I ordered gifts from your site about 5 years ago. I was happy with the quality. This year what I received was no where near the same quality. I am very disappointed.
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Package I was very unhappy when I received my package.I ordered 2 mugs as a special gift with rush delivery. However, when I received the package one was broken. It seems like it wasn't properly pack for delivery. They did send me another one however I wasn't able to give the gifts the day I wanted to. Customer service did help me with the issue.
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DissatisfiedI was happy with all the mugs except the one shown. The name Ray was printed on top of not just overlapping and they said that is just the way it would be. The other mugs were printed perfectly. quality control said they would not redo.
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Color pink not as shown in catalogueThe pink color is more neon pink - not as represented online. I called upon receipt to ask if it could be redone in either a deeper pink or another color and was told I would have to repay for another order. It was not the help I had expected.
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Web Page MisleadingBy Shopper (Highland, IN) - December 9, 2015 I thought I was ordering a 15 oz coffee mug and I was actually ordering an 11 oz mug. Watch where you click because there are no refunds!
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personalized mugNot so great - i usually love my purchases this is ok colors are not bright n just average mug nothing exciting or great!
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Colors not vivid and avoid the letter "r"Very disappointing personalization: the colors (red and blue) were not vivid and bold. The script font uses a funny "twist" with the letter "r" which is not clear on the draft image unless you enlarge it considerably.
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Broken handleBy Shopper ![This customer has purchased this item prior to writing this review.](images/verifiedBuyer.gif) (Rialto, CA) - January 6, 2024 Cup was nice but handle was cracked where it connects.
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BrokenIt was broken when received.
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Do not order the green colorIf you are ordering a mug with green on it for a guy, I guess it would be okay. Their color green is a drab olive green, not very pretty. I spoke with a customer service person and expressed my disappointment with the color but they didn't care. I ended up throwing the mug away and ordering a new one. Could not give it as a Christmas gift, yucky color. Ordered the Blue and Pink, so much prettier.
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DisapointedThis mug is tiny! Not even useful as a coffee mug. I was going to give as a gift for my sister with her kid's names on it but I'm so embarrassed with how small it is that I'll have to try using it as a pencil holder or think of something else to use it with because I can't return. If you are planning to use this as a coffee mug I would not recommend the 11oz cup. Otherwise, the colors and the display of the names around the cup were great.
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Save your money This is horrible quality! I found this at the 99cent store !
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slowStill haven't received it. Should have ordered it a month ago and might have received it by now!
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Never againThe cups that were not BROKEN were beautiful and when I called minutes after receiving them, the agent was rude and basically blamed me.
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UPS messed up my orderBy Shopper ![This customer has purchased this item prior to writing this review.](images/verifiedBuyer.gif) (ft washington, MD) - March 26, 2016 I have use personalization mall for many years I have always been very very satisfied with my orders this is the first time I never received my order it was a birthday gift. Right now I am very upset but I will continue to order in the future
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BEWARE!!!!!!Not a company that is understanding!!! Not honest with your questions!!! Doesn't give you correct information.
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Broke too easyhad to order another one
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