Fees and surcharges may apply. Offer available online and by telephone only. Offer not available in corporate store. Offers cannot be combined and are not available on all products and are subject to restrictions and limitations. Offer ends 4/28/24. Prices and charges are subject to change without notice. Void where prohibited.
I'm disappointed that, instead of ENGRAVING the tags (I ordered two), the information was PRINTED on. Also, the font is too thick and some of the letters/numbers are not easy to read. They should have used an easier-to-read font. I've ordered many items from Personalizationmall.com in the past and this is the first time I've been disappointed with their quality.
I received the dog tag the first time and the bottom two lines were illegible. They told me it was bc I used too many characters and capatilized too many letters (I was within the characters allowed mind you). After speaking to customer service they offered to re-do it and recommended some changes to make it appear clearer. I got the second one and it was even less legible! So done. Will not use this site for personalization again.
Chipped off
By Shopper (Romulus, MI) - September 27, 2015
I received my tag last week in the mail, it looked exactly like the picture unfortunately the paint they used chipped very badly on my dog's tag... I was not happy. I would definitely not suggest this, maybe an engraved one instead... Very disappointed.
I usually like everything I order from here, but unfortunately not this time. The dog tag I ordered is already chipping around the edges. I ordered the green bone with the bones in the background. My lab has worn this tag almost 2 months and it looks like she's worn it a few years. She hasn't been rough with it, it's winter here and she's an indoor dog as well so idk. Very disappointed as I expected this to last for at least a year. Cute tag, poor quality.
Disappointed
By Shopper (West Sacramento, CA) - December 24, 2012
The tag arrived on time and looked great but it was missing the nickel ring. I called customer service and they told me the ring was supposed to be attached to the tag so they re-ordered the item immediately. I was very satisfied with customer service although I had to wait another week for it to get here. Got the new tag in the mail today with the nickel ring, but the ring was NOT attached to the tag. It has an open mouth and was taped onto the plastic bag that holds the tag. It seems like I can attach it myself with some pliers but I double that it would be very secure. No one else has mentioned this in their reviews so I'm not sure if that's what everyone else had to do. I'm tired of having to call customer service AGAIN over a pet tag!