Not as pleased as with past orders I have been ordering personalized 50x60 fleece blankets for graduation presents for several years, always with the certainty they would be a gift I would like to give and a gift well received. Over the last three years, I have ordered nine of these blankets. This year I had the occasion to order only one. When it arrived, I was so disappointed with the embroidery! You could not distinguish and 'i' from a 't'...they seemed to run together making the 'i' look like an 'l'. I called customer service and after a lengthy conversation about customer loyalty, the blanket was replaced. I received it yesterday and it is exactly the same! I do not know if Personalization Mall has changed the way the monogramming is done or what, but I am still not satisfied. Since it is this late and party is today, I must give a gift I am not happy giving. I do appreciate them trying to make it better, although it was not. The preview order looks good, but the actual product is not...you cannot tell there is a dot over the 'i'.