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Awesome!!! By Shopper (Thrall, TX) - December 18, 2018 Oh my gosh, I ordered 5 mugs for my son and his family with each of their names on each one. They are fantastic and the cups are high quality. These are part of my family gift to them to go along with their Keurig. They are going to love it. I love this place and told so many people about your company. I will be a loyal customer because fast, quality work and on time delivery.
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Awesome!!! By Shopper (Thrall, TX) - December 18, 2018 Oh my gosh, I ordered 5 mugs for my son and his family with each of their names on each one. They are fantastic and the cups are high quality. These are part of my family gift to them to go along with their Keurig. They are going to love it. I love this place and told so many people about your company. I will be a loyal customer because fast, quality work and on time delivery.
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Great unique coffee mugs! By Shopper (Casco, WI) - December 23, 2018 Bought these for co-managers at work!! Gave them to them yesterday and they loved them!! Colors are great! Fast and speedy delivery. I will order again!!
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Wonderful By Shopper (Thrall, TX) - December 23, 2018 I ordered 5 for Christmas gifts to go with a Keurig for Christmas. They loved them, the quality was great and the customer service is outstanding. Shipped fast. I recommend these travel mugs.
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Great gift Great product. Great price. Great gift.
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Great travel mug! Looks great! Quality is on point. The receiver of the gift was absolutely thrilled with the product! I will definitely order this again in the future.
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Excellent Birthday Gift By Shopper (Charles City , IA) - May 12, 2019 I purchased this to go with another gift for my daughter for her birthday. Who doesn't like their name on a mug! I love the colors I chose and I'm sure she will too! Very nice and sturdy travel mug for her to take to work. Thank you for the great gift!
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Love these! By Shopper (Wilkesboro, NC) - November 11, 2019 These are better quality than I was expecting, arrived a day early, and super cute!
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Dedric’s Mug By Shopper (Miami Gardens, FL) - July 4, 2020 Dedric is very satisfied with his mug! I ordered one for him and his brother! Both love it!
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Great Buy These were exactly like I wanted. They are Christmas gifts gift and I am really pleased.
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Perfect Gift I ordered these mugs as gifts for two preteens. I was very impressed with the quality and the way they looked. The kids loved them!
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Very cute! My mug arrived very quickly, and turned out very cute. I'm giving it as a gift, so I can't speak about the quality of it yet---but so far I like it!
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Mug Excellent quality! Love it
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Awesome! By Shopper (Freeman, VA) - January 11, 2021 I bought this as a gift. It looks really nice. I love the purple color which is exaclty as shown in the options. The personalization is good too; exactly as ordered. I would order this item again.
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Travel mug By Shopper (Racine, WI) - January 16, 2021 Love my new travel mug and even better it fits perfect in my cup holder in my car. I use it everyday.
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Liked it! I liked this travel mug a lot! Will be ordering another with my son’s name he prefers this one than the mason jar.
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One Happy Camper I love um thank you
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Personalized Mug Great price. Quick turnaround. Great quality gift.
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Personalized Travel Mug By Shopper (Chaska, MN) - August 25, 2021 I give this 5 stars. Not only does it look amazing, it keeps iced drinks cool for hours and warm drinks warm for hours. Not to mention, it holds a lot more liquid than others Im used to.
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Soo Cool Looking! I just love the looks of these mugs! Very colorful and well constructed. Bought several for Christmas presents. How can you go wrong with a cool looking mug! :-)
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Coffee mug By Shopper (Buckhead, GA) - December 9, 2021 Great for gifts. Wish it was available in other colors
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Notable Name Mugs I ordered a dozen mugs for gifts, the quality was good and the printing and colors turned out beautiful. Fast shipping. Couldn't be happier.
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I love this! I bought two of these for my guy and me. I’m sitting here right now in the car with my guy with our two mugs filled with coffee. The top is tight enough to not slip off but not so tight that you can’t open it easily. You can. My coffee stays not for hours! Thank You!
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A Gift The travel mug was nice. It looks really nice with the name design and the recipient of the gift liked it.
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Coffee travel mug Very pleased. Exactly what I ordered. Eautiful
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Personalized Coffee Mug Very nice. Good quality and delivered in a timely fashionl. I got it as a gift.
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travel mug I love my travel mug its exactly like the picture. Thank you!
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Gift By Shopper (Burlington, NC) - May 28, 2022 IT WAS A GIFT FOR SON-IN-LAW. HE LOVED IT.
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Delicate & Beautifull I love it. I thought I did a mistake ordering it white, but to my surprise it looks very classy and fancy with the letters making a gorgeous contrast. I'm sure my husband it's going to love it too. Personalization is gorgeous. Thank you.
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Personalized travel mug This turned out great. Love it.
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Beautiful This turned out very nice. My daughter will surely love it. Purple is her fav color plus she always drinks coffee on her way to work.
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Poor Customer Service By Shopper (Cottonwood Heights, UT) - December 22, 2022 Thursday, 12/22/22
I received this item and after opening it to inspect it on 12/19/22, I learned that the lid would not seat properly on the cup, it just sat loosely. If you would attempt to drink from it, the lid would just fall off. Keep in mind this is a travel mug.
I attempted to call customer service at Personalization Mall on 12/19/22, only to find out there would be a 30-minute wait to lodge my concern. I didn’t have the luxury to wait 30 minutes. Therefore, I emailed them at service@personalizationmall.com , only to be ignored. I followed up with another call on 12/20/22 during business hours, only to be told via a recording, that they were closed and the only way to reach them was via email at service@personalizationmall.com. I was not given the option to leave a voicemail. Therefore, I “replied all” from my original email that I sent on 12/19/22, which still not been answered. Today is 12/22/22 and neither one of my emails has been responded to.
I’ve been put in the position to find a last-minute option for my friend's Christmas gift this year. I'm very disappointed with the quality of the product, but more so the lack of response from Personalization Mall.
I have ordered other items from them and didn’t have a problem with the quality of those items; however, this is the first time I’ve had to ATTEMPT to contact their customer service. Sadly to say, it has been very challenging and unsatisfactory at best.
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Personalized mug By Shopper (Capitan, NM) - May 3, 2023 It arrived in a timely manner. Very nice.
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Love my Travel Mug I really love it. I won't have a problem knowing which mug is mine. Thanks!!!
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So Nice!! So loved how these travel cups turned out - they will make special graduation gifts!!
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Perfect cup This is exactly what I was looking for for an adoption gift. I could pick their favorite colors and their new name.
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Perfect cup This is exactly what I was looking for for an adoption gift. I could pick their favorite colors and their new name.
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Beautiful By Shopper (Chicago, IL) - May 15, 2024 It looks better than expected. I ordered as a gift but now I'm going to order for myself.
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Very nice The mug is the perfect size for taking with you. It was beautifully done and my grandson was thrilled.
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Grandkids Personal Cups Purchased these personalized cups for my grandkids to prevent drink sharing. Very good cups for hot and cold drinks!
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