(W Long Branch, NJ) - January 24, 2015
I had bought, two personalized flasks from this website. When I first received the items, one came defected. I decided to call customer service with very little expectation. But 5min later, the rep assured me full satisfaction and immediately asked me to send a picture of the item before being able to send me a replacement. I received the replacement about a week later. That is what I call exellent customer service. Thank you, I will come back to shop here knowing they are all about Quality.