10 Quotes Personalized Rosewood Pen Set customer reviews

I had purchased 2 of these pens in Christmas 2012 and found them to be great quality, with engraving on both the box and the pen. This year, I purchased the exact same pen set as a gift for my child's teacher, and found the quality to be very poor. There is no longer engraving on the pen; instead there is gold embossing of the name. The big problem for me, aside from the fact that the pen is not engraved, is the fact that there was gold dust all over the pen AND the wooden pen box. After much scraping and rubbing, I managed to get most of the gold dust off, however it did not all come off. I received the pen on the last school day before Christmas, so despite my embarrassment, I had no choice but to give the gift as it was. Let's just say that I will not be purchasing this item in the future.

I ordered this pen set as a speaker gift for a convention. It was not at all what I have received in the past and I have returned it. In May of 2013 I received 9 sets as speaker gifts and they were exactly what I ordered and viewed online. The set I just received in October 2013 was definitely inferior. The engraving on the case was not deep like the last sets and did not look like the example viewed online. It was almost a mere scratch on the surface. The pen was the same inferior engraving and the letters had been filled in with what appeared to be gold paint. Customer service told me that production had changed their process and any subsequent orders would look the same. I will definitely not order any of these pen sets again. Very disappointing since the previous process was much more attractive and higher quality work.

I was very disappointed in the quality of the engraving on the pen box. Some of the lettering in the top message had a small line at the top of the letter. This made the item look cheap and unprofessional. I received this item on Christmas Eve a few hours before the family party so I had no time to get a new gift let alone replace the set. I had to give the gift as is and hope the recipient would see that the thought of the gift would count since it was personalized and hope he would just overlook the poor quality engraving. If I had time I would have sent it back and asked for a new one.

Was not worth the price looks so mucher cheaper than shown in the picture. Wood rough and dull