Mistake? No Problem
I absolutely love how my ornament eventually turned out! The only thing better than the customized ornament is Personalization Mall's Customer Service. I first wrote a review for 3 stars and complained about the text being off-center. Personalization Mall did not hesitate to reach out to me and try to make things right. Only about 4 days after I wrote my initial review, I was sent a package with new ornaments that fixed the previous problem. I cannot express how thankful I am for Personalization Mall to have reached out and offer to redo my ornaments FREE OF CHARGE. In the picture provided, you can see the difference between the two different ornaments they sent me (Left: Off-Center, Right: Replacement). I would definitely recommend this website to all my family and friends, and I will definitely shop here again! Thank You Personalization Mall!