Pretty but challenging I recently ordered this item to replace the PopSocket that had broken off the back of my phone. As always, the quality of this PM product is great, and it arrived promptly and well packaged. The issue I had was that the twist function of the ring was virtually impossible due to the tightness of the assembly. I had ordered 2 of these in order to have a back-up. However, even after an intense amount of effort, only 1 of them was loose enough to move successfully into position to be used as a stand for the phone. Since that is an important option for me, I contacted PM customer service, and the rep immediately shipped me 2 replacements. Those replacements were about 50% improved from the first set, with 1 of them loose enough to move properly. The final result is that from the 4 items received - 2 of them are usable as advertised and the other 2 are impossible to twist. Since the personalization on them is adorable, I plan to use those 2 as holders for spare keys or as refrigerator magnets. I hope that this review is helpful to anyone who needs to consider the challenge of the extraordinary strength required to use this item as a phone stand.