Fees and surcharges may apply. Offer available online and by telephone only. Offer not available in corporate store. Offers cannot be combined and are not available on all products and are subject to restrictions and limitations. Offer ends 4/28/24. Prices and charges are subject to change without notice. Void where prohibited.
Purchased this for my 20 month grandson named Josiah. When it arrived it was inscribed Jake....not Josiah. The order was correct and the package had the right name but there was simply a mistake made. I called the company explained the situation, sent photos via e-mail and was assured a new correct ornament would be sent to me at no charge. While I haven't received it yet....I'm confident it will be arriving soon. I was very pleased with the customer service I received.
Not as Cute in Person
By Shopper (Lawton, OK) - December 17, 2013
I recieved my plane in the mail yesterday. It's fine, but not as cute as it looks in the picture. It seems a bit duller in color.
I ordered this for my son's first Christmas and the ornament itself, was very cute. Our whole family loves airplanes, so that helped with our decision. I was really unhappy with the font choice and the fact the website does not give a few options to choose from. Overall, the ornament was cute enough to go ahead and purchase, but I'm just not overly thrilled with how it turned out.
I was disappointed because I thought this was a 3 dimensional item. I also felt the colors were not as vibrant as they appear in the picture.
Looks cheap...
By Shopper (Apple Valley, CA) - November 26, 2012
could've gotten a model plane from craft store and let my son paint it himself. Idea and colors are cute but paint is not "in the lines" per say. Been happy with everything I've ordered here before but this I would not recommend.