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broken By Shopper (Wichita Falls, TX) - December 22, 2021 Ordered several ornaments. Two out of the three were broken because of poor packaging. Customer service does not answer the phone. After multiple emails. I finally got my money back.
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bad example By Shopper (Kingwood, TX) - August 1, 2021 The KIM ornament is terrible. the I disappears - hard to read even if you know what it is supposed to say. The red colored ornaments are not at clear as the others. the family tree is beautiful. Looks great in natural.
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Poor job I have ordered this product three different times and each time it arrives with the first letter on the left-hand side extremely thin I am very disappointed in this product
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They smell awful These ornaments are so nice looking, but they smell so bad. It must be the finish that is used on them. I emailed customer service but never heard back. I ended up throwing them away. They stunk up my whole tree. I do not recommend them.
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Looked awful, smelled even worse By Shopper (Plainwell, MI) - December 17, 2020 You can't make out the majority of the names, I purchased 10 of them. The smell was horrible, I couldn't even leave them inside the house they smelled so bad.
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Ornament This did not come out very well. There were burn scorched marks on the front and back. I did not realize it would smell like a camp fire. Too bad. Hope they figure out a better way to cut them out
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Broken ornament I'm sure the ornament would have been very nice but unfortunately it was broken in half by the time the gift was received. I've contacted the company but have not received a response from them. I will try an update this review when I have a product that is whole.
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Horrid odor The smell is terrible. They are for children and I’m afraid their parents will be concerned they are toxic.
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I Feel Jipped I was expecting the ornament would be a full 3 dimension circle ball (from the way it looks in the picture. Instead, I get this piece of dark wood, which you wouldn't know what it says unless you have a piece of white paper behind it. Absolutely not what I expected. Highly disappointed. I have ordered from you all several times and this was the first time I have not been satisfied with my order. Not sure if I will continue shopping with you after this. Picture is very DECEIVING.
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pink color is not as dark as picture By Shopper (MONROE TOWNSHIP, NJ) - July 28, 2020 1st the color was a disappointment - not as PINK as in picture and you can't make out the name - I ordered 3 names with 3 letters -- and all disappointment will not order again the Red color ones i ordered with longer name came much nicer! also ordered white ornament - same as pink -- disappointment
i will not be using either they do not look like the picture below-- i do not have pic to upload -- sorry or i could show you
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personalized wood ornament disappointed, looks cheap, can't read name very well. almost didn't give it as gift cause embarrassed that it looked so cheap!
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Burnt wood ornaments, one sided Very unhappy with these, could do a lot better with $10 for an ornament. Very raw on one side, so need to be hung somewhere flat against a wall. Smell like burnt wood. Would not recommend to anyone.
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Discoloured By Shopper (Canada) - December 18, 2017 I bought SIX of these ornaments for my loved ones to go with their Christmas gifts. The colouring on all of them (But one) are horrible. They are extremely faded and hard to see the detail of the year that is on the top of the ornament. I’m highly disappointed. I have always been a very satisfied customer with my past experience with personalization mall, unfortunately that is no longer. A waste of money since I will not be giving these to my loved ones.
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Red stain Two of the personalized wood ornaments (Kristina and Vicki), were spotted with red stain, as though the red bag had gotten wet and bled onto the wood. Not happy with them, but probably too late to request new ones and am not willing to spend the money to send them back.The others were OK. ordered 11/24/16.
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BURNED BLACK LETTERS By Shopper (Barstow, CA) - January 15, 2012 I ordered one set, and was happy with the items I received. However, with my second order (with different personalization), I am very disappointed in the product. The wood in the second order was thinner, and some letters were burned black on one of the items. I cannot give it as a gift, but rather will have to throw it away. Other people may have better luck, but personally I will not order any additional ornaments such as these wooden ones.
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Wood Ornaments By Shopper (Chatsworth, CA) - December 13, 2011 this ornament was not attractive at all (and, I ordered two).. they looked nothing like the picture on line ~ actually looked like a first-grader made them
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Wood Ornament I must be your first unlucky one for this ornament I'm truly disappointed. The cut out for Nick's name is unreadable and nicks in the wood where it was cut out the spacing is out of whack to much between the n & I and the I & c. Jake's is better. I get their ornaments from you each yr and this is the first time I'm disappointed.
Linda
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