Disappointed I’ve been purchasing these for over 5 years & have always been pleased. The 1 I ordered this yr was not the quality that I’ve come to expect. The picture turned out dark & a bit blurry, The font made the capital ‘A’ appear like an upside down V, (cross in the middle was absent).Customer service was not helpful. They said I approved it. I did, but the picture I sent was bright & clear and the preview looked ok. I didn’t notice the missing slash in the ‘A’ in the preview. They lost a customer!