Check upon arrival I ordered the Polar Bear Family - 4 name. When it arrived, I did not check it closely. When I was ready to wrap it, I noticed one of the names was totally incorrect. I verified the information I provided, the outside of the packaging
was correct, but the actual ornament had one incorrect name and the mouth on one of the bears was smudged. I have not received the replacement yet, but feel sure it will arrive timely, but should have checked it closely upon arrival. The company was very apologetic about the error and I feel they will correct it, but it was disappointing.