Fees and surcharges may apply. Offer available online and by telephone only. Offer not available in corporate store. Offers cannot be combined and are not available on all products and are subject to restrictions and limitations. Offer ends 4/28/24. Prices and charges are subject to change without notice. Void where prohibited.
I just got our family ornament in the mail and I’m slightly disappointed in the very noticeable imperfection. Other than the imperfection it’s super cute. I wish the process of filling out names were a little different bc I overlooked the fact that I didn’t put our family last name on the bottom.
I was disappointed to see the names on the penguins were not centered (gap on right side of each name). Overall the ornament is not quite as charming as pictured online, and in my opinion, it just appears cheap.
Product was great. My only problem was they did not write my family name along the bottom.
Quality not what I expected.
By Shopper (Erie, PA) - December 20, 2017
I was expecting this to be much better quality than it is. I have been happy with other products I've purchased from this company but not so happy with this one.
Cute
By Shopper (Bakersfield, CA) - December 8, 2017
I have been getting a personalized ornament for 4 years now.. Every year I go to the mall to purchase. This year I decided to try this site.. Although it's cute, I don't like that the names are not centered, it drives me nuts..
Ink was smeared
By Shopper (Corpus Christi, TX) - January 1, 2020
Obviously, there wasn’t any quality control on your personalized items as the ornament I ordered had issues. The ink on personalized message was smudged as if it was touched before completely drying. I gave it to my daughter anyway because it was a Christmas gift and was dated. Disappointed in your product.
The concept is fabulous, really like the idea of a family tree as a Christmas ornament. However the personalization ink is not permanent and slides off with time leaving a messy ink blotch where the name should be