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my fault By Shopper (Oak Ridge, TN) - December 10, 2023 I wanted the 3.75 size.Unfortunately only the 2.85 comes in glossy.So I ordered 3.75 with the matte finish as that's all in comes in.I was not really pleased with the matte finish.Looked too hazy. When you have a glossy picture then have a smoky ornament it's not so nice.
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Disappointed I have a family tradition of picture ornaments of my children. I've been ordering from Personalization Mall for several years and have always been thrilled with the quality. Not this year. I ordered several photo ornaments - even some as gifts, and I am, quite frankly, embarrassed to show and/or give them. I'm so very, very disappointed.
On a brighter note, I misspelled one name and noticed it just after ordering. Emailed customer service and they were able to correct the spelling prior to creation. They got back to me right away.
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not as good as in the past By Shopper (La Plata, MD) - December 1, 2023 the colors in the pictures are not as good as in the past.
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It was blurry. Disappointed
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disappointed By Shopper (Auburn, CA) - November 29, 2023 When I looked at the picture and the heading said ornament I thought it was a Christmas tree ornament, a ball. It's actually just a little round flat medallion. I think the add for this item is a little misleading. They did do a nice job on the picture
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Not as nice as pictures Disappointed in item
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Ornament Not that thrilled with it don’t care for the matte I thought it would look Better not happy
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Hole not where it shows in picture or preview before ordering Hole not where it shows in picture or preview before ordering. Hole lower than showed and covered part of face.
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Very poor color quality I have ordered these types of ornaments for 10 years and never has the quality been so very poor. The color is absolutely nothing like the actual pic. Very green and brown toned.
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Picture ornament I was quite unhappy with this ornament. I had edited the picture to fit appropriately, I thought. It looked fine in the preview. When it arrived, however, the hole for the hanger was right through my son in laws face!
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Review Good quality, terrible wait time to receive the product plus it was delivered well after Christmas. Shipping needs to be greatly improved or I’ll have to find a new seller. I’ve bought ornaments for the past 4 years and this has been the worst year yet.
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Disappointed I purchased this ornament as a gift. I understand that it is a matte finish but am very disappointed because it is so dark. I thought it would still be colorful but just not shiny.
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Blurry Pictures I’ve purchased picture ornaments from this site before and they’ve turned out great. This time, the pictures came out really blurry and unfortunately did not live up to my expectations. The pictures used were high quality professional photos taken and properly downloaded.
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Inexpensive but not the highest quality The ornament is cute. But where they mark in the red area...it really gets cut off. I thought when I ordered it, that it was just going to wrap around the sides or something. Also, the printing on the front is hard to read. Overall it is a low quality ornament...probably wouldn’t buy again.
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Not crisp! Nice big ornaments but because of the material the pictures were not crisp at all, even the writing was blurry.
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Focus! By Shopper (Wenatchee, WA) - December 17, 2017 I was disappointed with the lack of focus and the graininess of the finish. The colors in the photo were muted in production and there is no lacquer as a finish so it is rough kind of like sandpaper.
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dull - no shine - disappointed I ordered 4 of these ornaments for Christmas gifts and am extremely disappointed. They are so dull! I've ordered many photo ornaments from this site in the past and was always pleased, until now. All of the others were shiny and colorful. They are not at all what I expected.
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Disapointed I am disapointed with this produt. It does not come looking nice and shiny like in the photo, it comes very rough and with a dull photo that appears faded and not bright at all. The script is so dull in color it is barely legible. The ribbon that comes with the ornament is beautifully tied, but it isn't attatched to the ornament. Which makes no sense to me. So you have to untie rhe nice bow, to attatch it to the ornament, and it no longer looks nice. I would not reccomend this particular ornamen
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I never received my order By Shopper (Montgomery , TX) - January 13, 2024 I never received the order
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Blurry, Terrible These get worse every year. Text isn’t even centered, photo is blurry. Super disappointing - especially with a massive price increase this year.
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It’s blurry The wood is blurrier than it shows online
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TERRIBLE PHOTO QUALITY My photo was blurry and stretched! Looked terrible and can NOT use for gifts! Worst I’ve ever gotten from this company.
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Ornament picture By Shopper (South Haven, MI) - December 1, 2023 The picture I submitted was clear and colorful. The ornaments I received looked faded and foggy - like there was a film over the pictures. Very disappointing.
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Ornament picture and writing are blurry By Shopper (Simi Valley, CA) - December 1, 2023 I am VERY disappointed in the Family Memories Premium Photo Ornament. I order these photo ornaments every year and this year they are blurry (and it is not the photo because I used the same photo for Christmas cards and those look clear in the printed images). Even the writing with the names of the kids and the "2023" looks blurry. They are very poor quality this year.
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Hole in the head By Shopper (La Grange, IL) - December 23, 2021 the estimates for the hole placement were off and both sides ended up wit the hole for string in the head of a person in the picture.
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Disappointed By Shopper (Delray beach, FL) - December 20, 2021 Came out too dark..couldn't gift
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Photos not good as gloassy By Shopper (Madison, WI) - January 4, 2019 I would not recommend the matte version. All the glossy ones came out great. The matte was disappointing- colors were blotchy, not very clear, and it looks like there is discolored smudged mark on one side.
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Mrs Guan I’m very disappointed of how the pictures turned out on the ornaments. No matter how well we edited our pictures, they don’t look glossy as advertised.
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