Disappointed By
Shopper (Sewickley, PA) - December 4, 2020
I have ordered from PM for years and have been pleased with every order-until this one. Plan to use this ornament for a gift from my daughter to her classmates in college, so we needed 22 names and the name of the program-It seemed perfect-I could fit 2 names on each present-there was room based on the limit provided. The picture was perfect and names were very clear. Unfortunately, when I received the order, the names were very hard to read on most of the ornaments, blurry, a few were more clear than others-So I contacted company and was asked to send an e-mail and someone would then contact me - So I sent pictures and asked questions about how we could make this better-including the possibility of switching to different ornament. No one contacted me-instead they automatically shipped another full order-and those were just as bad or maybe worse! We ended up going through them and picking the best 22 to give away - but I was ashamed that we gave these gift See Pic-No not blurry pic!