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Excellent Customer Service I recently ordered a bunch of ornaments, and the photo on one of them was a little blurry. I emailed PersonalizationMall to alert them of the problem, attached a photo of the ornmanet, and asked if anything could be done about the situation. They quickly responded and told me they would replace the ornament at no charge. The replacement ornament has since arrived and looks great. In this day and age or poor customer service, it is nice to see a company that still values its customers.
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Orniament Very nice can't wait to give as gift. Fast service
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I loved it!! I loved the ornament! Good quality and fast shipping
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Perfect Xmas gift By Shopper (Manchester, NH) - December 31, 2014 Loved this personalized ornament as a Christmas gift for my newlywed brother and SIL. The only reason I gave 4 stars instead of 5 is because the original ornament I received was chipped! Customer service was great though and overnighted (after production) me a new one at no additional charge. It arrived a few days after Xmas so I had to wrap the original ornament and explain to the recipients a new one was coming! They absolutely loved it!
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I do personalized ornament By Shopper (Edison, NJ) - December 2, 2014 Great quality and nice neutral colors.
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Gorgeous By Shopper (brandon, FL) - November 30, 2014 Gorgeous but I wish the picture upload showed where the string was going to be, it was partly in the persons head...
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Keep it bright Purchased as a keepsake for my new daughter-n-law. I went with the black back thinking it would show off the lettering more. So wrong. Lettering was mostly dark gray instead of white.
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Be careful I have ordered two sided ornaments in the past and have been very happy with them. This time, part of the groom's hair was cut off at the top due to the language used in the preview section. The site mentions shaded areas affecting photo. There was no shaded area, only small red dots around the perimeter. I thought this might be Christmas decoration or something. Nothing on the photo was "shaded." A dark black line would have been more helpful. My misunderstanding, but something to be aware of.
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Picture not entirely clear By Shopper (Queensbury, NY) - January 2, 2019 I was disappointed that the picture was a little blurry. When I displayed it prior to submitting the order it looked good.
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I Do Personalized Ornament By Shopper (Westford, MA) - January 15, 2015 I ordered the black background and the printing did not show. After another attempt and still not able to be read, Personalization Mall.Com did redo them in white. Better. If you order, do not order the black if you want to be able to read the date.
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Disappointing picture quality I was disappointed in the quality of the picture that appeared on the ornament. I uploaded "best" quality photos but when they were printed on the ornament the quality suffered. This was a gift for someone else too which was even more disappointing.
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Adorable - with minor errors By Shopper (Columbia, MO) - December 16, 2014 I love this ornament, however there was a small red mark on one side of the ornament, and a small white mark on the other. Very small and hardly noticable. If it wasn't so close to Christmas, I would have returned and reordered (same ornanent)
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A little disappointed The wording on the back of the ornament is very light and barely readable.
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poor quality The picture on the ornament was not clear and very orange. Very disappointed. Have gotten other items in the past and have been pleased.
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Not the best By Shopper (Rochester, MN) - December 11, 2016 I usually am so happy with anything we buy here but this ornament was a little blurry and had scratch marks on it. Bummer :(
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Love these By Shopper (Bergenfield, NJ) - June 21, 2019 I always purchase personalized ornaments as gifts. I love the quality and fast turn-around. Have not been disappointed yet!
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Can’t use This ornament also had the hole going through the head of I’ve of the images.
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Just okay The glaze that goes over the photo and words makes everything fuzzy. I was a bit disappointed giving this as a gift, when the words and dates were fuzzy and kind of hard to read. The picture on the reverse side was the same way. Still a cute ornament and great idea for my friends who just got married, but not the quality I expected.
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Loved it! By Shopper (Perrysburg, OH) - December 31, 2014 I ordered 2 others for family members and got them. I loved them so much I ordered one for us! They are so nice!!!
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High quality for a low price By Shopper (Alexander, AR) - June 13, 2017 Love this! I got it for my daughter and son-in-law for their one year anniversary. Even though it's June they can hang it and look at it till they put up their Christmas tree in December. The only aspect that I didn't like is when I positioned my photo the hanger hole was not present so I didn't take that in account.
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1st Christmas ornament They loved it. I thought the graphics could have been a little stronger
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Beautiful By Shopper (Joshua, TX) - December 27, 2014 Very good quality and nicely done. I was very pleased with my purchase.
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Love it! By Shopper (Hudson, NH) - December 18, 2014 loved this one to celebrate our wedding year!
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Great product!! By Shopper (Astoria, NY) - December 15, 2014 Very happy with our ornament! Quality is exactly how its advertised! Fast turn-around time! Highly recommend it!!
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Great! By Shopper (Lebanon, OH) - December 15, 2014 It turned out to be cuter than expected...just like online!
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great Love it
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Size Smaller than I expected
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wedding keepsake By Shopper (Glastonbury, CT) - December 13, 2014 Ordered the ornament with the black background on the back, and the date was not readable with the colors used (grey on black). The writing was clear on the preview. I was told they couldn't reprint because it would come out the same way in a reprint. With a reorder with the white background, and everything was very clear. Choose the white background!
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Perfect gift The picture quality was great. I love the fact that this ornament is two-sided. Great quality. I will order again.
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Arrives as shown By Shopper (Forest Hill, MD) - December 7, 2017 Ornament arrived promptly and you can rely on the preview that it is exactly as shown and described online. Really like that after you make your personal selections that you can see your choices on the ornament. Better than in a store.
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Beautiful keepsake ornament By Shopper (Austin, TX) - December 8, 2014 I was really impressed with the overall quality of the ornament. It looks and feels like it is expensive, yet it isn't. The clarity of the photo is great! The velvet bag to store it in is a nice touch too. I bought one last year with the proposal picture of my son and his fiance and then bought one this year of their wedding picture. Both were gifts for them and they loved them. Great keepsake since the days of them making me ornaments at school are long over!
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Obsessed with these ornaments Love them! I got several of these for Christmas Presents for Bride, Grandparents and myself from my daughters wedding.
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Personal Ornament By Shopper (Lafayette, LA) - December 12, 2015 As a recently married couple, we wanted to start our own traditions when it came to Christmas. We ordered a personalized ornament to always remember our milestone. The ornament was absolutely perfect. It came in as promised (on time), photo quality was impeccable, & it was affordable. We cannot wait to order again!
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Perfect! By Shopper (St. Paul, MN) - November 26, 2014 It was processed and shipped quickly and it was made exactly how I had it on the computer. :)
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lovely I bought this for my christmas tree this years as a "our first christmas as a married couple" ornament. Its absolutely lovely. The colors are great, the ornament itself is great quality and i absolutely love the writing on the back. The only thing I would have done differently is reversing how I put in mine and my husbands names. I should have done mine first, then his, but I didn't, and now our ornament has a line across the back that says "s&m" ha ha, oh well, it makes for a good laugh.
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Perfect Gift for Newlyweds Purchased this ornament for special friends that were married earlier this year. This ornament turned out absolutely beautiful and will make a special gift for their first Christmas as husband and wife.
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Pretty It's very cute. The text is sharp & easy to read. Black color is opaque and solid. Will be a cute addition to our tree for years.
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A little fuzzy This turned out very cute - the photo was a little blurry. May have been the photo I used. Not sure how to determine that in the future.
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Ornament This is nice quality just a little too small. Wish you could read the letters a little better. But overall nice.
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I do Ornament We love it. Quality is perfect--- Thanks
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