(Frederick, CO) - December 10, 2020
These ornaments are advertised as 100% glass. They sound and feel like plastic, if they are glass, it is the thinnest glass I have ever seen. They are still pretty, but I would never pay extra to order them again with the quality that they are.
I order 5 to 7 ornaments every year from Personalization mall and have really loved all of them. I will continue to order, but will be careful about ordering things that are new.
I also emailed about the quality and got a very blunt email that they investigated and the ornament was 100% glass. No we are sorry you aren't satisfied, how can we make it right, NOTHING!
Be very aware if you order this type of ornament!