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Photo ornaments By Shopper (Brookline, MA) - December 15, 2021 Ordered two as gifts. Shipment was delivered on time, well packaged, and with correct photos and names. The loop holes on both were cut into the ornament off center, making it crooked when you hang them on the tree. Colors in photos are darker and not as crisp as expected. But it's a cute idea for an ornament.
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A bit too small By Shopper (CHAGRIN FALLS, OH) - December 13, 2021 The area for the photo is very small so it doesn’t allow enough space for a decent sized headshot of the pet!
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2020 too small and blurry Ornament was ok, not as good as in the past. The 2020 was small and blurry, it may be the color.
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Paw print Christmas Ornament Overall this is a cute ornament, but I was disappointed that the photo was so small. It is a good quality porcelain and the personalization on the back is well done.
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Smaller than it appeared on the site The actual items was much smaller than it look
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Blurred Photo provided was clear but ornament received were not that clear.
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Small & blurry The ornament wasn't awful, but the picture was rather small and kinda blurry. Overall 3 stars. Not spectacular.
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Cute, but..... The ornament is cute, however, our dog is black and the outside color is black so it is hard to see her in the pic. When I was reviewing my order, it looked fine. But when I received it, it was a lot darker. Next time, I won't use black.
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Puppy friend frame The picture area is very limited but looks nice once done if you can manage the picture
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great idea By Shopper (Middletown, OH) - December 14, 2014 I got this for my dog and cat since they didn't have a cat one but both turned out great :)
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cute but small photo area By Shopper (Braintree, MA) - December 2, 2013 Cute but photo area is much smaller than I realized.
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Picture too small By Shopper (Lilburn, GA) - November 26, 2012 Picture area is smaller than it appears.
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Cute but not what I expected By Shopper (Joliet, IL) - December 22, 2011 Very cute ornament! However, I was upset by the colors that I chose. They looked so nice together online, but when I received it in the mail, it didn't look the same. The brown looked almost like a maroon color, which doesn't really go with purple. The picture was also not the best quality as shown in the picture before I purchased.
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Ornament The colors were not actually what I wanted. Black was faded like a light gray. also the photo was kinda blurry and not dark. Can hardly tell what it was of.
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Liked it but not as much as I hoped I would These are true to what they look like online, but I did not like them as much in person as I thought I would online. I wish the spot for the photo of the animal was larger with more emphasis on the pet. Overall I liked it, but would not order more.
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Not so great I have bought something similar before but this time around the picture came out too blurry.the color of the ornaments was fine but the picture I submitted was nice and clear and what I got was too blurry
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Paw ornament I purchase this ornament last year and was very happy with it. Ordered another as a gift this year, went with the red and it looks orange. Not happy with it
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Unhappy By Shopper (Flushing, NY) - December 10, 2019 Sadly, the photo on my ornament is so blurry that you can hardly identify our pet. I am very disappointed that the preview shown here is not an accurate representation of the actual ornament.
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Poor quality assurance I was very disappointed in this purchase. I got it as a gift and one side isn’t even colored correctly and our names are falling off the side. I previously purchase a frame and i really liked the way it looked. This one definitely should have been caught by some sort of quality assurance.
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Frustrating at Best By Shopper (Wake Forest, NC) - December 6, 2017 I received a blank ornament first (the area where the picture should have been was white in spite of the proof showing it correctly). I called and was told it would be reviewed and I'd be contacted, after a few days I emailed and was asked to submit a picture. After a few more says, I resent the picture. With no response, I started fresh with an email to customer service. On this 4th attempt, a new ornament was mailed to me. The ornament itself is well made and cute, though the image of our dog is not centered as it appeared in the proof. That said, it took several weeks to get the final product, flawed though it is. Not worth the frustrations.
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Picture was VERY pixelated and blurry By Shopper (De Forest, WI) - December 18, 2016 The ornament turned out OK except for the very blurry pixelated picture of which was never flagged when I originally used this pic during the set-up process.
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Personalized Pet Ornament This ornament is cute however the picture quality was not what I expected. The picture did it appear clear. - Also the writing was almost illegible because it was so thin and small. Overall I was disappointed with this ornament.
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Dogs first christmas I ordered this for my cat a few years ago and loved it. This one is very blurry. I won't be ordering again.
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Orange Is not Red I ordered a personalized ornament for my husband and requested a RED ornament with green paw prints. When it arrived it was a definite burnt orange color, not red. I sent a picture of the ornament to the company and they rejected my claim and refused to offer a replacement or refund. I will not shop with this company again. I am aware that the photo that I sent to the company did not show how orange it really was but I had no reason to make it up....the ornament was orange - not red. I do not shop with a company that does not stand behind their products.
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Poor clarity Picture looks blurry not as expected.
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Printing By Shopper (jeffersonville, IN) - December 7, 2016 Called & reordered this ornament because the print was VERY light. The replacement was the same. Couldn't see the last letter in the name. NOTHING LIKE THE PREVIEW PICTURE!!!! VERY UNHAPPY
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Pix too small Very disappointed in this ornament. The picture area is very very small. The writing is white and is also very small and doesn't show up very well. Won't even use it. It was supposed to be a gift.
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pet ornaments I've been ordering from your company for years now but I was very disappointed this year. I ordered 2 ornaments & I couldn't read the names or the dates on them. You were kind enough to send me 2 more of the same at no charge but they were exactly the same, again I couldn't read them. I don't know if I will try your company again next year but I'll need to find another company 1st. Thank you for your service.
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Horrible I purchase this for a Christmas gifr it came out dark Very disappointed.
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DISAPPOINTED! In June last year we lost our dog to cancer. I LOVED this ornament Purple Petrie got purple paw print wirh black background. Feb 11th we lost our 13 year old as well and I immediately ordered this ornament again Green paw black behind...Good 1/2 smaller , smaller pic, and 2 bucks more. Will be ordering elsewhere from now and we have done a lot of business with you in the past...
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