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Happy but, a little disappointed By Shopper (princeton, NC) - January 4, 2016 I was really excited to find this family ornament. I had not seen this one before. The actual ornament was fine and shipping was quick. My disappointment came with the quality of engraving. The names were not centered on the scarves. The first letter of my husband's name was on the edge of the ornament so you could barely see the whole name. My son's name was partly on the head of the other son's bear. I just thought it would be better centered on the scarves and look better than it did.
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not thrilled with inscription By Shopper (Hopatcong, NJ) - December 22, 2015 Because the writing on the side of the sled is staggered, the l and i in the name do not print well. The l is lower then the i and doesn't read well. They could not fix it. Otherwise, the ornament is cute if you don't have a family name with l and i side by side.
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Broken and doesn't fit gift packaging The ornament came out cute, like the photo, and good quality but i gave 3 stars bc it arrived with a broken hat on one of the dogs bc it was packaged too tightly, the black bag is too small to fit the entire ornament and the gift box I purchased was also too small. But the ornament itself (if the hat wasn't broken) is very nice.
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Christmas Ornament By Shopper (Hazlet, NJ) - December 12, 2015 Ornament looked very cute in picture, but names on ornament were off center and made the ornament look cheap.
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Not bad I have purchased several personalized items over the years and have never been let down. This time I was a bit disappointed. There were some flaws in the paint of the ornament, and some scratches. The quality seems lesser than in the past. I understand the price I paid was good, but expected the same quality as in the past. Signed, A Bit disappointed.
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Cute ornament but smudged names The ornament itself is very cute and looked just like the picture, but the personalization was disappointing. 2 out of 4 of our names were horribly smudged like they didn't let the ink dry long enough. Other than that, it's really cute.
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good but not the best By Shopper (bedford, IN) - December 1, 2013 The ornament is cute, not cheaply made but not as shiny and vibrant as others.
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Polar Bear Family Loved the ornament however the personalization for the name "Rick" looked like "RJCK" spacing needed to be adjusted....but it was a cute ornament.
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Had to get 3 replacements... I ordered 3 ornaments. One had ink smudged and 2 we're not done properly. I had to send a photo of all 3 and they sent replacements but I was surprised they would send out items that were less than perfect. The new items were what they should have looked like in the first place. I was very surprised!
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Messy writing By Shopper (Culver City, CA) - January 10, 2012 The ornament was a good size, and cute, but the name personalization was somewhat messy and smeared.
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Somewhat reasonable By Shopper (Las Vegas, NV) - January 3, 2012 The ordering process was simple and easy. The product arrived in a timely manner. The price is great. The only thing I can complain about is the painting on the ornament. You could see streaks, especially there was one by one of the names. But, for the price I paid...it wasn't that bad.
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A little dark on the printing . hard to read By Shopper (Redmond, OR) - December 29, 2011 This is a very cute ornament, but the print color on the red is a little hard to read. Not the highest quality of materials, but the printing job is very nice other than hard to read on the red.
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Eh... By Shopper (South Bend, IN) - December 27, 2011 The colored paint wasn't as detailed as nicely as I have seen on other ornaments. Kinda cheap looking :(
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Fun christmas item By Shopper (THE COLONY, TX) - December 21, 2011 The mall graciously replaced the first one of these i recieved. The replacement was more defined and the printing was done nicely. Nice item which i am sure my grandkids will like
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Cute By Shopper (Lynn, MA) - December 20, 2011 Very cute and perfect for the holidays.
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Good but small problem By Shopper (New York, NY) - December 17, 2011 This was a really nice product in general, but when it came, one of the names was smudged. There's nothing to do now because we are so close to Christmas. I wish they did a better job with product inspection before they sent it out to me.
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This one... I gift ornaments from here every year . They are always great but this last one had lines & dents in the paint like touched while wet.
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A little disappointed I have ordered from personalization mall in the past and loved the ornaments. This one seems to be made a bit cheaper. I still like it but not as well.
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Polar Bear ornament & Hair stylist ornament By Shopper (Prairieville, LA) - December 12, 2011 I was not happy that the paint seemed smeared near the top of the polar bear ornament. And, the stylist ornament had a rough patch that wasn't smooth near the top of it, also. While they were very cute, I expected them to be more professional looking.
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Great meaningful gift By Shopper (Pleasanton, CA) - December 9, 2011 Good idea for a gift.
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Easy fix The ornament is cute, but I should have known the pom poms would be questionnable. Lost one during the transfer, but it was an easy fix.
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cute but not what i expected I like the ornament however i think that the plaster used to make it is not as sturdy as the other ornaments that I have bought in the mall. I was hoping for a better quality ornament especially when you have to pay for shipping! Overall it is cute!
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Adorable Bought this for my grandparents, very cute!
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slightly disappointed I like the ornament but the lettering for the names is black and it smudged, causing the black to smear onto the ornament.
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Name smudged on ornament By Shopper (Fontana, CA) - December 25, 2017 One of the names on the ornament was smudged, but it was so close to Christmas that I didn’t try returning it.
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Very cute, but not as expected By Shopper (Independence, MO) - December 12, 2015 My daughter's name (7 letters) was too long for the scarf. From the preview, I thought it was smaller due to the angle of the photo, but it is squished and does not look nice like the other names. I'm now looking elsewhere for a different 6 headed ornament. Really wish personalizationmall had more that allowed us to add puppy faces and not just people as I love all of the other items I have ordered from here for myself and as gifts for family. This would be a great ornament for families with all short names . . . Sadly, it just didn't work for us.
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Polar bear family Your photo of this ornament showed "handwritten" personalization, however, my ornament had "typewritten" personalization....and it was in a small font. Very disappointing. (The photo is deceiving).
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Item was broken when it arrived By Shopper (Santa Maria , CA) - January 5, 2012 I had order shipped to my family in another state and I just found out that the hat on the polar bear was broken upon arrival. My niece super glued it back together before giving it to my nephews family. My niece said it was packed in bubble wrap.
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Smeared Names By Shopper (Gibbstown, NJ) - December 23, 2011 Okay but some of the names were slightly smeared or appeared as a double-image. I wouldn't buy it again but I'm not sending it back. Hope this helps your purchase decision.
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Not very happy While I love the ornament itself, the name GEORGE in mine is smudged and sloppy!
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poor personalization By Shopper (Saco, ME) - December 20, 2011 Smudged letters -- very disappointing.
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Poor personalization By Shopper (Saco, ME) - December 20, 2011 Some of the letters were smudged on this one and the mouth drawn on one of the bears was also smudged.
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Where's the quality control? By Shopper (Forest Hills, NY) - December 14, 2011 I ordered this as a gift. First one came with the black lip lines and one of the black eye lines bleeding. I contacted customer service & they asked for a picture and they did resend a new one with no charge. The second one came and one of the noses is not completely colored in and just like the first, the painting is a little sloppy. It is not as clean looking as the picture shown. And for $15, I'd expect better quality. I'm surprised at all the great reviews - has quality control changed??
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Not what was expected By Shopper (Freehold, NJ) - December 8, 2011 This item looked much better in the picture then in person. I was not impressed. The quality was not there and I would not buy this again.
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Just to big By Shopper (THE COLONY, TX) - December 3, 2011 i thought this item was just to big. This was purchased for my sons family but i will keep it. will not give it as a gift as planned. Just not up to standard i would give as a gift. I have purchased many items from the mall over the past three years and this is only the second item i would not reorder.
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Cute but print on sled SMALL By Shopper (Dowagiac, MI) - November 5, 2011 polar bears are very cute and personalization llooks great. The personalization and font size on sled is very small and seems to be of very poor quality. Customer service at company great, as they sent me another ornament (same design) however quality is still poor.
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Not Very Happy I received my order, and although I am pleased in the quick shipping and the overall ‘look’ of it, for the first time in ordering from you, I am not satisfied with this ornament I purchased as a gift for my daughter and grand kids. The first thing that I noticed was that the red ball on top of the bear’s head is missing the majority of the shiny things. We contacted customer service & were offered a refund, but once we paid another shipping charge, decided against it. Also wish your 6 & 7 family ornament selection was bigger. Nothing for 7 family this year.
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Not as great as I had hoped. This ornament was extremely cute, and the perfect present for a family. I bought it because I was looking for something small and light to mail. It turned out "ok", the only bad thing was that there were some deep smudges/scratches on the front - which probably happened when they were etching the names in. They won't rub out, and I'm worried if I use paint the colors won't match.
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The top ribbon broke off already Send me a new one The top ribbon broke off It was already off when I opened the package Please send me a new one The other ornaments I ordered are good
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POOH(: Unfortunately I received it broken and did not receive replacement in time for Christmas! (:
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