Create A Photo Collage Personalized Mug Customer Reviews

I had this made as a gift and it was much loved immediately. However, after normal use and following the instructions, the photos have faded almost completely. I have ordered other photo mugs like this from other vendors and did not experience this. I have some that are 5+ years old and no fading.

I have gotten picture mugs for about 5 Christmases in a row. This year I ordered 4 mugs. The pics are pretty blurry and hard to see facial features. When editing, I was never asked to choose a different picture. It said BEST for each picture. I don't remember them being blurry in the last. Kind of disappointed.

MY BABIES

Was a bit surprised at all the 5-star reviews of this mug (nobody else seemed to have same problem). All my pictures came out stretched (perhaps because I ordered the largest size mug?). Am happy it made me look thinner, but my poor nephew just looked emaciated!

I bought this for my husband's b'day. The cup is of good quality but the pictures are not very clear. Not to my expectation. And yeah, shipment was fast!

The mug itself is pretty nice. The pictures fit around it well. The only thing was that I found the pictures to be a little faded looking.

I have ordered many, many items from this site and I'm always so giddy when they arrive...unfortunately I can't say the same for this mug. I uploaded very HIGH resolution digital pics and on the mug they have a slightly grainy appearance. I can only hope that after washing, they don't fade..

Overall, its a nice piece however after receiving it in the mail and using it, I wish the layout would have been more attractive. It would have been nice to have seen an option for taller mugs with more space for pictures and the option for the pictures to be placed on at angles which slightly overlap the other pictures on the mug. It would have helped the mug to "come alive" and be more fun, lively and exciting. Just as I feel my family pictures do.

The mug is a simple collage of photos so it turned out fine, but they print "PersonizationMall.com" in BIG letters on the bottom of it which I found to be quite tacky. Because of that I will not purchase from this website again. I don't want to be advertising your products to the people I'm giving a gift to....find a different way to advertise.

For this actual product I give it 5 stars it turned out beautiful!!! However the creating process of the mug wasn't so easy. You couldn't choose the direction of the photos it was a preset template and then when trying to move pictures around instead of click and drag with the mouse you had to start the project over.

8 pictures too many. Photos too small & no room for words.

The photos are not lined up with the top of the mug - they actually 'bleed' into the rim, which distorts the top of the picture. The images would be better served with a border. I won't be buying these again - the mugs with the border are better, even though they have fewer image spaces.

It’s very sad and disheartening that a place that specializes in personalizing items can’t even look at the product before shipping them out. I ordered 11 items and only 3 of the 11 items came out decent. The rest are blurred and misprinted.

I love personalization mall and have ordered many things from them. This item was not my favorite. It just looks cheap.

It's a nice quality mug; however, the colors in the pictures are off and the pictures are a little blurry. I am a big fan of this site, but this item is definitely not one of my favorites. Will not order again unless they are on clearance for cheap.

A few pictures came out very dark on this mug. You can't even see one of the people on the mug. I found it very hard to crop the pictures as most of my pictures were big and I would have to cut someone out or cut half of the person's face off.

Pictures turned out fine. There is a smudge on the cup that won’t come off and makes the cup look dirty.

Not pleased as the heads and backs were chopped off in my pictures
very disappointed

Mug had a chip

The pictures are so dark you cannot make out what is in them. When I ordered, the preview showed all was fine. If the preview option had been more accurate I would have used different pictures. I am not happy with the quality at all. The preview needs to be fixed to show what you'll truly be receiving.

I haven't seen how the mug will look. Therefore I am unable to rate or give and honest review at this time.

so big cup, so light gray pictures

This was my second purchase for the same item. I am very disappointed with the lousy quality: the mug was rough, the photo prints were too dark.

website would not let me upload my pictures even though they were all the right type and size. It let me make one mug but not another. The idea is nice, it the website worked