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Hard to read By Shopper (SPRINGVALE, ME) - December 16, 2019 Very cute, however unless your right up on it or there is a light shining directly behind it the words are very hard to read.
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Heart ornament I liked the product it just wasn’t as big as I expected kinda disappointed
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Quality work but thin The engraving is lovely, bbbut the glass is very thin
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average quality but not spectacular By Shopper (Frederick, MD) - December 27, 2017 The picture of the ornament looked so much better online than it did in person. A tad disappointed that it looked so cheaply made and worth less than what I'd paid for it...I guess you get what you pay for though. :-/
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Ok The etching doesn't have high contrast, it's ok, but one I've purchased from here before looked much better. Also, there was no string provided to hang it like in the past.
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Thin I love that they inscribed the ornament. It's our first engaged Christmas so I am happy with that. The ornament you receive it is very thin they should make them thicker.
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Disappointed Everything was really great besides the fact that two of the letters were smooshed together and it just really messed up the whole thing. Other than that I love the service and his fast it got here. Just sad that it didn’t turn out as the preview had shown. In the picture you can see that the last word is supposed to say patterson’s But the n and s just got jumbled together.
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Engraving Engraving on item was crooked and off centered. Disappointed with item received.
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Okay Turned out okay. Wish it was not so thin!!
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Nice but a little disappointed The ornament came out nice but I was a little disappointed that the writing on part of the ornament was really large. It did not seem that large on the preview and it did not tell you it was bigger than the other writing. Other than that, the ornament cane out nice.
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Pretty but spacing was slightly off center By Shopper (Warwick, RI) - January 2, 2014 I loved the ornament itself however I felt the personalization was slightly off center
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Just OK By Shopper (Weeping Water, NE) - December 20, 2012 It's just so so, the first package came my item was broken in a million pieces. I called and asked that they put the replacement in a box cause its glass! Got the second one in one piece, but still not in a box. Who ships glass without putting in a box! The item is cute, but letters on glass don't stand out as much as I would've liked.
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slightly disappointed By Shopper (LAPORTE, IN) - June 6, 2012 I thought it would be a bit bigger. I then realized just how big can it be for a christmas ornament. It was very pretty.
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Beautiful item - but miscut The etching came out great as always. My only complaint about the item was the the shape of the heart was lop-sided. The top left edge wasn't rounded like a heart should be. It was clearly miscut and we ended up with an ornament that resembled a heart, just with a left-sided problem. I would recommend the site and product to others though. I think mine was an isolated incident. I ordered the same product 2 years ago and it came out perfect.
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Heart Ornament By Shopper (Santa Fe Springs, CA) - December 16, 2011 Very nice, however I wish the heart was shaped a little better
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Beautiful Ornament By Shopper (Hays, KS) - November 8, 2011 Great idea. My husband and I received a First Christmas ornament 30 years ago and we put it up every year. A gift that can be treasured forever.
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Just okay The ornament looks cheaper in person and the writing wasn't centered on the heart.
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Not Centered I was so excited to open the package containing the ornament, but was disappointed when I saw that the writing was not even centered on the ornament. Other than that....It is a beautiful ornament. Just wish it was centered....not so eager to show it off now because of the writing not being centered. It is so obvious.
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Nice, but not centered This is a nice gift for your first Xmas together. I received my item promptly and it was in good condition. However, the etching was not centered on the glass. It is still somewhat acceptable and not worth the cost of returning it to be redone. So I'll just keep it as it is.
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Etching Although the piece is beautiful overall, upon examination it is etched off center so it is not something that I will be oohing and awwing over. Not as well done as other items I have purchased in the past.
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Not what I expected I was expecting a better quality product. Mine came “dirty”. It could have at the very least been cleaned up before being packaged.
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Personalized Heart Ornament It was smaller than I expected it to be and the writing was small.
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Create your own heart personalized premium ornament I was so excited but when I received the ornament, the hole was cut right in the middle of the word. I was disappointed.
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Would not buy again Writing isn’t clear; it’s very tiny print. The edge is not beveled as stated in description. I ordered 3 different ornaments- this one’s poor quality stands out.
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Ornament received was chipped By Shopper (staten island , NY) - December 3, 2016 I ordered a customized ornament for my girlfriend. Upon receiving I found a massive chip on the right side. Seeing how well it was packaged, I automatically assumed that it was released already damaged. I normally don't order things online and it really ruined my experience. It's back at home right now and I'll add a picture later, I just received an email to rate it so I decided to do this first.
Besides that, the ornament itself was of nice quality and cut. The letters were well read and the spacing was proportionate. I'm going to contact customer service and I hope they can help me with my dilemma.
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Ornament It is super cute besides the fact that you can barely see the letters
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Its Ok I actually thought this would be a little thicker and a little bit bigger. I find its very delicate and could break easily, much thinner than I thought it would be.
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Heart By Shopper (Olympia, WA) - December 15, 2015 I would not purchase this again. It is solid enough, but the engraving isn't very prominent n a little disappointing. It doesn't not "pop" like in the picture. Especially the two hearts.
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It's so-so at best. The overall of the product is fair. The inscription is really well. Wish the glass was thicker very thin and will cause it to damage easily. Not a bad product. Not that great either. However there are others out there that are better.
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I don't like the change After 8 years of me ordering this ornament, you changed the way this ornament looks, and I'm really disappointed. The writing is tiny, and not nearly as wide, and the icon/decorative thing at the bottom is huge compared to the inscription. I had really hoped that we would continue our yearly tradition for many years, but I'm not sure that's going to happen now.
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personalization not clear By Shopper (New Waverly, TX) - November 6, 2014 This is the only ornament that I have not liked. The printing was very light in texture,barely able to read. The hearts were the same. All other ornaments were just beautiful. We have enjoyed all your products for many years. We plan on ordering more items very soon.
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Unfisfied wiht product The stand is nice. The heart is also. But when I give it for a Christmas present to the new mother it will be very hard to read the wording on the heart.Poorly done and so very small.
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dissappointed in quality I collect hearts and thought this looked adorable in the ad. Unfortunately, it is not as pretty as it appears. The engraving doesn't show up well at all. I don't think this is worth the price for the quality of the product. The shipping was quick!
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Personalized Heart Never received
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Heart ornament This heart is twice the thickness of the others I ordered and is too heavy to hang properly. I wanted the same heart as the others and am not happy with this one that is twice the weight. I would appreciate a replacement. Thank you
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Glass ornament Sharp glass. Can cut you.
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Marcia I was disappointed in the quality of this ornament. The heart presented in the advertisement indicates to me at least 1/4" gradual of depth/width on the edges. When I opened the package there is not a gradual edge and less than an 1/8" depth/width. In my opinion, not an accurate presentation, however, the personalization was "on target". I have ordered ornaments for the past several years from your company and the quality was outstanding. This is my first purchase I have not been pleased with. 12.8.2012
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Heart Ornament Order By Shopper (Woodbury, CT) - January 29, 2012 I ordered this as a Christmas gift for my fiancee. I had a very difficult time with FedEx when it came to receiving the delivery of my item. Once I finally did receive it (a few days before Christmas) I was really disappointed in the quality of the workmenship of this product. The glass was very thin,the quality of the engraving was poor, and all and all it looked CHEAP. Product looked much better in the photo shown before completing my order than it did in person. If I didn't want to give him this as a Christmas gift, I would have returned it to your company. I will have to rethink about ordering from your company in the future.
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Tiny and disappointing Basically just clear plastic with an engraving slightly etched into it. Not impressive, and NOT as big as it would seem. Draw yourself a picture if you don't believe it. The photo is a picture of the item, along with a piece of string that was tied together by a five year old with tiny skinny fingers. The actual knot that it comes with is practically half as big as the item itself, and covers up most of the first line of the print.
I would not consider buying this item again for any price more than $1 (including shipping). But I wouldn't buy it -- this is the sort of thing that is so cheap it isn't worth having at any price anyway.
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