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Disappointed I have used personalization mall a couple of times for ornaments when loved ones and pets have passed. They have always turned out well. Until this time, it was for my cat that died and it came out blurry :'( It looked fine on the website, and usually if its not good it will tell me not to use that picture. It didn't though and now it just makes me sad to look at it next to the others.
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Ornaments Picture is not centered so whole for the hook is right in the middle of the dogs face
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Dissatisfied My ornament was very blurry not only the picture but even the writing was blurry.
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Bad quality control I bought this to memorialize my dog that past away this year. I put a quote on the back of it. When it came, one side was completely fine (the one with the picture), but the other side with the quote was completely off-center and looked cheap. I emailed them with my complaint. They agreed to send me another one. The second one just came and it looks EXACTLY the same as the first one. I don't have the patience to go through the process again so I'm just going to chalk it up to a loss.
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Photo was completely off center By Shopper (Macomb, MI) - December 18, 2020 While I appreciate how quickly this item came, the quality was TERRRRRRIBLE!!! The photo was VERY obviously off center. I have been trying to call customer service and sent emails but no response. I get they're busy with holidays but did no one check the quality of this item before shipping it out?????????
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Pet ornament Ordered an ornament for my daughter for Christmas. The quality of the picture on the ornament is awful. Nothing like the picture I sent. Maybe they can’t produce a nice ornament from a black dog. Too embarrassed to give it to her for Christmas. Ordered an ornament in the past and was very satisfied.
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Fuzzy picture I have ordered several times from your company & have been pleased but this year I ordered 5 ornaments for family members & am disappointed in 4 of the 5. The picture I submitted with this ornament seemed clearer than the picture that shows on the ornament. I hope this can be redone & made clearer. Your company seems to stand behind your product because I did get an ornament last year that I wasn’t pleased with & you worked with me to correct it.
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product features i don't like By Shopper (Oconomowoc, WI) - August 12, 2017 I was very disappointed with the quality of the picture. It was so dark you could hardly see the faces
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BAD PHOTO PRINTING By Shopper (Dallas, TX) - December 28, 2016 The photo ornament I received was printed blurry, out of focus and too dark. The photo I uploaded did not have any of these issues. I would NOT recommend this product.
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Ornament Ornament was very blurry. We got a memory ornament of our puppy that passed away. Very disappointed in the product.
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Picture quality was terrible By Shopper (wheelersburg, OH) - December 19, 2016 I ordered ornaments last year with pics taken on my iphone and they were gorgeous. I ordered this one this year with a professional pic and the quality turned out terrible. It is very blurry on both ornaments. The red border is also missing from this ornament.
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Poor clarity Picture is blurry
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Dark photo Picture ended up being to dark and I could hardly tell that both my dogs were in the picture
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Disappointed By Shopper (Maryville, TN) - December 13, 2014 Product did not look like preview. It was not centered on ornament and it had the picture cut off. I was very disappointed with my ornaments.
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Not happy I am not happy with the way it turned out. The picture was much darker than what I uploaded on the website and it did not look like the sample shown to me upon checkout.
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Photo from high quality camera looked very poor on this ornament By Shopper (Savage, MN) - January 1, 2013 I ordered a photo ornament and am very disappointed. The ornament itself is a nice quality, although a bit smaller than I was expecting. The photo I chose for this ornament was taken by a high quality, new SLR camera. I've had the photo printed and it looked fine. However, on this ornament, the picture looks very poor... I'm very disappointed. The picture of the ornament even looks nicer than the actual ornament.
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