Engraving Looks Terrible The names aren't even on the white part of the hat. There are black/burn marks all around the names. It was supposed to be a gift, now I am left looking for a new one. I ordered 2 of these. This one is the worst, and they refunded my money. However, they determined the burn marks are acceptable on the other and said that a replacement would look the same. I suspect that is because this ornament is now sold out. So, I get an unacceptable ornament and NO refund!