Excellent customer serviceBy
Shopper 
(Rowland Heights, CA) - November 30, 2017
This is the second time I ordered from PM, out of the 4 mugs I received 1 had abrasions on the rim. I contacted PM and they replaced it quickly the following day.
One suggestion, PM may have changed the mug supplier, it seems the previous supplier's quality is better.
I definitely will recommend and order from PM again.