50% products received were defective
(San Francisco, CA) - January 2, 2021
I ordered 8 of these ($19.99 + $4.99 gift box), totaling almost $200. Of the 8 I received, 4 of them were defective- 2 with text printed off-centered, and 2 with letters smeared. Since I am not able to use the 4 defective ornaments as gifts, I requested a refund and offered to send those back. The company only refunded $50. Overall, I am happy with the 50% of the products that turned out well, but very disappointed by their quality assurance process and customer service.