Heart was a hit
(Queens Village, NY) - December 31, 2019
Ordered this as a gift for an aunt. We added family members alive and passed on. She LOVED it. I was so pleased that, even though I purchased only a few days before Xmas, it got to us in time. I was a bit skeptical that with this custom item it could happen. My order was pending at first, as I confused my shipping and billing address. Getting a hold of a person was impossible. I couldn't get through for a whole day and a half. But they answered my email. But by then it was to confirm delivery.