I was skeptical at first as I usually am with any new company when ordering online and I'm sure that it partially has to do with a few bad experiences that included personalization. The pictures featured represent the product to the fullest. I have gifted one to a golf pro (good friend) and my father (huge golf enthusiast.) They both absolutely loved them and it is now the only towel they use when on the course. The material is high quality, the embroidery is second to none and with that experience I am here purchasing boatloads of last minute Christmas gifts and coveting so many items for myself.