Fixed to Perfect!
(Indianapolis, IN) - January 5, 2021
I order personalized ornaments every year for my family. Typically between this site and one other, going on 11 years now. This ornament showed up and was a bit dinged up, from production, not shipping. I contacted them and they sent out a new one ASAP. I didn’t expect it to arrive before Christmas but it did. They sent priority mail and we had it in time for the holiday. Excellent customer service! Side note: this was the first time I’ve ever had a defect in any of their products. ??????