Smashed with Service
(Verona, NJ) - July 10, 2022
I purchased this item once before so it's a wonderful gift item. However, this time this gift arrived smashed. It was not packed well at all for shipping. However, the customer service rep was attentative, explained what to do and Personalization Mall reacted right away to reproduce and resend the item. It's already on its way and I cannot wait to see the delight on the recipient's face in the same way the previous gift reaction was.