Great gift idea
The design came out better than I had expected. I bought 2: one for a retirement gift and the other for myself. For the retirement gift, I used things the person liked to do rather than names (ie: theatre, hot coffee). I used the names of my animals (past/present). I love that it comes apart for cleaning (which is not mentioned in the description). Some of the same names come very close to each other, rather than randomly scattered, but is not the end of the world. You can change the positions of placement by moving the names around in the order area. I would like to have more lines available (they have 9), but you can do more than one word, they will just be placed together throughout the heart. And I loved that you can preview what it will look like, allowing you to make changes. The description says you can do 4 lines, but it only accommodates 3--these are not huge issues. My only major problem is that the inside is plastic, not metal, so it does not keep the hot liquid hot. Otherwise, I am very happy with the purchases. Next time, perhaps, I would go with the mug.